24 Reviews for BT Mobile Reviews

Guest's review has yet to be rated - Be the first!
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I've only had good dealings on the few occasions I've had to call BT Mobile customer service. Never been left waiting and problems have always been sorted swiftly
Cheap sim-only contract (I think!) - with a BT landline I was able to get a SIM-only deal at half-price for a lifetime. Costs me £ ...

dizzyfizzy1's review has yet to be rated - Be the first!
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At £48.50 a month plus VAT for a BT Mobile business tarrif it is very expensive and that is including a discount because I signed up for a 2 year contract to get this price. This contract gave me 500 minutes a month and unlimited text messages and the phones you get to choose from are very po ...

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Took two phone calls to get sim card posted (no record of the first) and when it arrived it was not registered. After about two hours on the phone (most of it listening to music!) being redirected or being told I had phoned the wrong number and to try another. I even phoned OFTEL to ask them if the ...

yaksha87's review has yet to be rated - Be the first!
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To start off with, since I was paying via direct debit with BT, they took nearly £145 in the month of August, and when I called them for a refund, they refused to pay the money, and they still haven't disconnected the mobile.

BT Mobile are the worst ever network I've been with.

A90212210's review has yet to be rated - Be the first!
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I've been cut off 3 times from BT Mobile (two of these times they couldn't explain the reasons). They said one was because of the direct debit (their error), so I made a payment with my credit card, which took the boy in the billing department 35 minutes??? 20 minutes of that was spent on hold!

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jonboymc's review has yet to be rated - Be the first!
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After a relatively painless 1st year with BT Mobile, I decided to upgrade the phone and tarriff. This is because the initial 12 month contract jumped up to some ridiculous monthly rate.
No problem: one phonecall, new Sony Erikkson arrived next day, promises of £9.99/month tarriff-so far so go ...

georgie gandy's review has yet to be rated - Be the first!
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BT Mobile did nothing right, and my 12 month contract was like a prison sentence. The service and information was appalling and completely inaccessible, and the customer service was non-existent and useless. The contracts are rubbish!

edje707's review has yet to be rated - Be the first!
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My sentence is up and I can finally leave this painful and expensive relationship with BT Mobile after 12 months of contract commitment. I wanted out within a week of joining!! The customer service is a joke! They are almost impossible to get hold of, and then of course you must be prepared to alway ...

laughingfreek's review has yet to be rated - Be the first!
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I have been really happy with BT Mobile, as the coverage is good. It is really easy to stay within my text and bolt-ons limits, and free calls to my landline are really useful. The only reason I may be leaving, is that I want cheaper international texts (they charge 20p each, which is standard, bu ...

Greenfield99's review has yet to be rated - Be the first!
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I would rather have haemorrhoids than suffer the frustration of being a BT mobile customer. It is simply not worth saving a coupe of pounds to go through the misery of using (or not using) this service.