Reviews for Pipex Broadband www.solo.pipex.net Reviews

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Terrible, terrible, terrible 0/5

Don't answer emails in time period they state
Call Centre staff rude and obstructive (else company structure to blame)
Chased me for money (aggressively) I didn't owe them
Expensive

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We've just been charged £84, plus a threat of £144 legal fees and visits from the debt collectors. We cancelled Pipex in March, but they claim never to have received our cancellation letter (they make you send a letter rather than communicate via email which would be traceable).

We mov ...

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Hi one and all, Pipex are supplying a very expensive and poor service. It costs you every time you have to phone for support, and that is often. They blame you end every time, with you buying new filters, leads etc only to get "No dial tone". They should have there licence to operate revoked. I cann ...

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Hi

In January 2008 my pipex contract begun and expired in January 2009, I recieved no notification of an expired contract and forgot about it. In July 2009 I decided to see if I could be upgraded to 16mbit via pipex given I just found out my contract expired, instead, they offered me a discounted d ...

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Pipex Broadband couldnt be worse...SITTING HERE TRYING TO GET A MAC CODE ..so I can escape-45 minutes on hold- he's alledegly checking why his computer is so slow-I have had service for one week out of the last four again a customer who was with Toucan and got sold to the devil--dont even think abou ...

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I originally subscribed to bulldog which was subsequently taken over by pipex. Since then the technical and customer service support has been hopeless and they make unsubscribing very difficult - it took me four months to get rid of them. Gone to PlusNet now which, if not perfect, does respond to ...

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I wouldn't recommend Pipex to an enemy, letalone a friend! I've been a customer for 15+ years, and they used to be a great company to deal with. In the last few years, as they've passed from one owner to another, they've become a total nightmare, especially for customer support.

Even simple reports ...

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PIPEX and TISCALI are hopeless. I was previously a Bulldog customer, but Bulldog was taken over by Pipex, (since taken over by Tiscali). I now pay my bill to Pipex, whose site I use to access email and other services provided.

Since the 14th of August there have been serious problems, i.e. for 18+ ...

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I have been with Pipex for over 15 years now, broadband for the last 2, and I have to say that they used to be a pretty good company to deal with. Unfortunately something has gone horribly wrong with their Customer Services over the last couple of years. Since they started moving over to Tiscali I h ...

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Be warned do not touch Pipex with a barge pole everything will be fine until something goes wrong. i have been having lengthy, expensive calls with them since last Sept. In the end I had no choice but to change companies back to good old BT. I purchased a new router, face plate and cables all tot ...