Reviews for AOL Broadband www.aol.com Reviews

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Been with Aol for 12 years, had no problem but a last few months, I noticed a drop in speed of broadband, I'm paying 19.99 for 8mb a month but now I'm only getting 1.5mb, sometime low as 0.8mb. Had no problem with connection, but I don't like it when it speed drop down and why should I paying that ...

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After *upgrading my connection from 2meg to 8meg my problems only got worse.
it seems my download speed went from 250KBps to 100KBps after calling their "Helpline" i was put onto someone with a script who told me to test my internet speed and went onto say that there was nothing to do to help.
AOL i ...

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Terrible customer service/Help desk, more like Unhelp desk!. When you ring them up (IN INDIA!!) they go through a set script of questions which takes for ages (90 minutes last time I rang them). They had to repeat what they are saying to me several times as their English was so poor! Every day at 6 ...

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I will summarize a long story which contain a long list of constantly awful customer service and technical problems in a few words; DO NOT USE AOL! They are an extremely poor company and they are more interested in money grabbing than actually providing a service. For me they are mafia disguised as ...

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AOL the free laptop offer for 18 months and then a billing problem it seems that they had not been billing me for my brordband only for my phone calls rang them and told them there was a problem they said that they wud sort it i said that as it was not my fault please do not give me a large bill as ...

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I was with AOL for many years as I thought that I would lose my email address if I left them. I got really fed up of talking to support staff in another country whose command of the English language was very poor and also being given different info each time I spoke to a different person. Aol are re ...

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AOL Sucks.
Their mail service is unavailable too often. Makes this a big inconvenience for me.

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Recently left aol after 6 years. It was 6 years of daily struggle, and i thought that was how the internet was. Moved to plusnet and its a perfect world. They even rang me up the other day to ask'is everything ok''.Now dealing with normal people from sheffield.
Got a cancellation number from ao ...

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Awful customer service. Rang loads of times for the same problem and received different advice on each call. One advisor was eating his dinner at the same time as "giving advice". Was with aol for five years, cancelled April 2009 and now have received a nasty letter from a debt collector saying I ow ...

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Im in the process of changing my provider as AOl are appaling. I cannot think of one area that exceed in, only maybe poor service. I continually get disconnected the Wireless speed is normally 1mpbs, although I have to admit my children use Xbox 360 wirelessly. I have asked them on a number of occas ...