Reviews for AOL Broadband www.aol.com Reviews

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AOL the free laptop offer for 18 months and then a billing problem it seems that they had not been billing me for my brordband only for my phone calls rang them and told them there was a problem they said that they wud sort it i said that as it was not my fault please do not give me a large bill as ...

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I was with AOL for many years as I thought that I would lose my email address if I left them. I got really fed up of talking to support staff in another country whose command of the English language was very poor and also being given different info each time I spoke to a different person. Aol are re ...

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AOL Sucks.
Their mail service is unavailable too often. Makes this a big inconvenience for me.

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Recently left aol after 6 years. It was 6 years of daily struggle, and i thought that was how the internet was. Moved to plusnet and its a perfect world. They even rang me up the other day to ask'is everything ok''.Now dealing with normal people from sheffield.
Got a cancellation number from ao ...

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Awful customer service. Rang loads of times for the same problem and received different advice on each call. One advisor was eating his dinner at the same time as "giving advice". Was with aol for five years, cancelled April 2009 and now have received a nasty letter from a debt collector saying I ow ...

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Im in the process of changing my provider as AOl are appaling. I cannot think of one area that exceed in, only maybe poor service. I continually get disconnected the Wireless speed is normally 1mpbs, although I have to admit my children use Xbox 360 wirelessly. I have asked them on a number of occas ...

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they never inform you when they cut you off so they can do there updates,when they do there updates its when most people are online,why dont the thick idiots do it at quiet times like other ip's.you dont get what you pay for ie 8meg more like 2-3 if your lucky.none of the customer support can speak ...

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It was alright when it was owned by American company, since the migration to Carphone Warehouse it is nothing but trouble. The customer service is awful, those guys don't know what they are doing and just keep on asking the same stupid questions. After talking for over 2 hours on the phone and spend ...

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if your a pc gamer or play on a xbox or ps3 dont get aol Broadband because u will always lag and hav rubbish ping, internet on computer has alright speed but as soon as it goes into peak time the internet was useless. was payin £17.99 for up to 8mb/s but with other companies could get that for ...

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I suffered AOL broadband for 2 years or so. It continually disconnected. Customer service were helpful but the same problem happened again and again, namely disconnection all the time, slow speeds. I've changed to BT Option 2 and it's no better, slow and continual disconnections.