Review by
warbywales
on 19th Dec 2008
User Rating : 2
Respect :
0
After nearly 10 years with AOL I agreed to upgrade to a faster package on an 18 month contract. The speed immediately dropped below 2Mb. 8 months of phoning and being promised a faster connection each time resulted in me buying out the remaining contract at great cost. AOL have lost focus, the suppo ...
warbywales's full review | 112 words
Review by
Guest.
on 18th Dec 2008
User Rating : 0
Respect :
0
Been with AOL years and up until this year they were great. Now connection is intermittent at best and dead slow when working. Call centre staff just go over same tests over and over again. AOL know they have a problem , they customer survey is all about connectivity and speed issues. Its one of the ...
Guest.'s full review | 71 words
Review by
ttiger1
on 5th Dec 2008
User Rating : 3
Respect :
+1
Been with aol since i got my computer must be 10 years ago seemed to work fine but the last couple of months have been a nightmare . keep losing connection . slow as anything. takes an absolute age to load pages. given up some days and dont bother using the computer which having paid aol is a crime, ...
ttiger1's full review | 91 words
Review by
Guest.
on 1st Dec 2008
User Rating : 2
Respect :
+1
I have been with aol for many years. However error reports and oh, so slow drove me to complain. Promised better speed if I switched to the new aol high speed wireless router.
This I did, but it made no difference. So finally I asked for a MAC code. Then told since accepting the router I had a new ...
Guest.'s full review | 77 words
Review by
littlecontent
on 4th Nov 2008
User Rating : 0
Respect :
0
I have had nothing but trouble with AOL, to date £74.88 has been debited from my account and despite informing them by all mediums since last May I have met with no success. The service finished on the 15th May 2008, confirmed as not available on the 16th.
littlecontent's full review | 59 words
Review by
patnell1
on 3rd Nov 2008
User Rating : 0
Respect :
0
I have been customer of AOL for 9 years with no problem, until they merged with Carphone warehouse and Talk Talk. Now their service is appalling, they admit to having server problems and promise to address the situation within 2-3 days, to date no improvement has been made yet.
patnell1's full review | 70 words
Review by
Joanna Biela
on 3rd Nov 2008
User Rating : 2
Respect :
0
Have been AOL customer for some years, but in the past few months their service has been quite appalling. Started having problems with connectivity several months ago and was advised that going wireless would solve my problems. Decided to wait with upgrading because of house moving and this is where ...
Joanna Biela's full review | 221 words
Review by
ditchaol
on 26th Oct 2008
User Rating : 2
Respect :
0
Relieved to find others with same experience, thought it could be my PC, service deteriorated over last six years and desperately keen to dump them but for who?
My upgrade to broadband appears slower than original dial-up. Their "gadgets" (Computer Check Up, One Click Fixes etc) are all show and do ...
ditchaol's full review | 135 words
Review by
Lyca29
on 24th Oct 2008
User Rating : 0
Respect :
0
Slow download speeds. Connection cuts out very often. Expensive unhelpful call centre staff. Takes ages to get through. Sometimes I'm onhold for up to 40 minutes. As soon as my mac code arrives I'm free!! I would not recommend to anyone.
Lyca29's full review | 40 words
Review by
rrvnd
on 15th Oct 2008
User Rating : 2
Respect :
0
I have decided to move provider after 6 years with AOL. Their customer service has become poor. They always keep imposing a phone package with them even after saying I dont need it. I have had enough. I am moving to O2
rrvnd's full review | 100 words
Would you like to see a review that's not being listed?
| amazon.co.uk | £28.14 |
| amazon.co.uk | £58.72 |
| Comms Express | £77.18 |
| Ballicom International | £80.33 |
| Dixons | £39.19 |
| Currys | £49.98 |
