4 Reviews for Britannia Building Society Mortgage Reviews

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1.8 stars
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Britannia Building Society Mortgage Reviews

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  • Guest 12th Mar 2008

    Reviewer rating: 2 stars


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    It took me from June of last year til November to get a simple answer from Britannia Building Society Mortgage. Sending letters is the worst thing you can do with these people because either you wont get one back or more monotonous questions are asked. So unhelpful, which makes it worse when they c ...

  • Guest 27th Feb 2008

    Reviewer rating: 0 stars


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    They are unable to provide consistent answers when it comes to the details. For example, this includes confirming identity checks (in writing) one week and then requesting passports to confirm identities a week later! Worst customer service I have experienced in a long time. I am still waiting for a ...

  • nutmeg 20th Jul 2004

    Reviewer rating: 2 stars


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    I have a no problem, no complication status and I want a specified product from the Britannia Building Society but customer care though polite, is labyrinthine with different kinds of advisers, appointments and procedures which I'm sure seem ordinary to them but perplexes me. I'm searching for anot ...

  • 26016884 Rank: Corporal 10th Jun 2004

    Reviewer rating: 5 stars


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    My wife & I transfered our mortgage to the Britannia Building Society and I was expecting the process to be awash with complications and hassle, refreshingly it wasn't and I would recommend them to anyone.