Co-operative Bank Business Bank Account Reviews
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Guest 5th Jan 2010
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Simply the worst internet bank in the world. Unable to log on today so I rang the helpline number and was told the main computer systems were down because of the snow!!!
I have only ever been able to log on once - every other time I have to go through the helpdesk as the system never accepts the lat ...
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Guest 1st Dec 2009
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Terrible. I have been with them for three years, but am about to sell my business, so it isn't worth changing accounts. Their website is very poor, but most importantly, half the time it DOES NOT WORK. I haven't been able to withdraw funds for over a day, because their server has bugs in it and keep ...
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Guest 26th Nov 2009
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Shocking - I moved from HSBC to the co-operative bank with my business account because I was a happy customer with smile - also part of the co-op bank.
The web interface is horrific and I have suffered it for 4 years. An average salary run for my 6 employees takes me an hour or more! org.omg.Corba ...
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Guest 25th Nov 2009
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terrible - slow and crashes all the time. Really bad for business!
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Guest 14th Nov 2009
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Dreadful.
That's why they have been featured on Radio 4's Moneybox programme today.....so many account holders have complained.
Why go to the BBC? Because Co-op do not respond to written or email complaints about their shambolic web and phone service.
It is not ethical for them to add new account ...
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Guest 13th Nov 2009
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Don't understand these bad reviews - every bank may have an off day but in terms of overall customer service the Co-op is excellent. The staff really care and on one occasion they called me, told me they had made a mistake on my business account, that they had put it right and had credited my accoun ...
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Guest 10th Nov 2009
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I love the co-op. I have my personal accounts with them and the internet banking _for the personal login_ is fantastic... straightforward and fast.
When I moved by business accounts over from HSBC I was expecting the same high standards. NO CHANCE!!!
Shockingly slow! It is almost a joke. Slower th ...
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Guest 10th Nov 2009
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Awful, awful website. I'm really not exaggerating.
It's always been slow and frequently stopped displaying my balances and transactions, but it's now been properly broken (error messages and crashes) for over a week. A whole week!!! I get mildly annoyed if my free email account goes down for a few ...
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Guest 5th Nov 2009
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It is early days and I've been spoiled by the far superior RBS and Smile internet banking experiences on a personal level and the Coutts and NatWest ones which a couple of clients use.
My Co-operative Bank Business account has been open for about 2 months now and the internet banking details have on ...
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Guest 27th Oct 2009
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Crash. Crash. Crash. Slow. Crash.
And that's on a good day.
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