Reviews for Royal Bank of Scotland Business Bank Account Reviews

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This bank loves to make you have things that you don't want!! - and then the service thay insist you have doesn't work properly. My business credit card has just been chopped (despite have 2.5 yrs left on it) because I didn't OPT OUT of having a new kind of card that I didn't ask for or want. On the ...

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Communication at RBS is the worst I have ever experienced. After trying to get hold of my business manager for 3 MONTHS, finally insisted on an appointment which was cancelled by the business manager at 2 hours notice. Insisted it went ahead - the result.. the business manager has just written to sa ...

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Poor: totally unresponsive (still not spoken to business manager despite numerous messages left), branch staff brusque and lacking in knowledge, expensive for what they offer. Would I rely on them? Are they a partner to help build the business. Absolutely no way.

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Royal Bank of Scotland online services are poor, the debit/credit system is designed to generate fees - like applying charges at the end of the banking day after you've checked the balance, so the next day you discover you've been overdrawn... by the bank.

The branch knows nothing about your accoun ...

jaxprescott's review has yet to be rated - Be the first!
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I had a loan that I paid off early. When I came to work out the interest, it didn't tally with theirs. I spent a year trying to get them to explain. First of all they told me they didn't produce statements. Then they told me because it had been paid off they couldn't print it off their computer. The ...

cirrus1's review has yet to be rated - Be the first!
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I have been a RBS business customer at the Richmond upon Thames branch for over 16 years & have used most of the banks services during that time. For many years I enjoyed an excellent relationship with my business manager who showed interest in my business and was always helpful, polite and had supe ...

bapearse's review has yet to be rated - Be the first!
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Royal Bank of Scotland Business Bank Account is a prime example of what happens when a bank gets so big it has no idea what is happening within its own walls.Don't waste your time and money!

oberlate's review has yet to be rated - Be the first!
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I've not had any problems with this account until they started a monthly charge. Since others offer free banking I have now closed this account.

It's about time banks earned their money by accruing the difference between their savings and lending rates without greedily imposing ridiculous charge ...

Daveat123's review has yet to be rated - Be the first!
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General communication is very poor at Royal Bank of Scotland, trying to get information from them very difficult. For example, I've been trying to get information on automatic transfer of money between accounts, but without success so far. Even though this was recommended by them.

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Was recommended RBS by a friend who banks with them in business. Met the business manager and went through all the forms. Bit of a pain getting all the IDs but once set up, all appears to be running fine. Service and competence seems to vary considerably between branches - my branch seems business a ...