Reviews for Dixons www.dixons.co.uk Reviews

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Paid Dixons to install new washing machine came home tonight to find my kitchen flooded. Phoned them, no apology what so ever just fobbed me onto the main manufacturer ,which then manufacturer fobbed me back over to dixons, Spoke to dixons again who were extremely rude on the phone, very "bully like ...

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Buying items from Dixons/Currys online is straightforward and quick, I've bought from them a number of times. However, now I've received a faulty item and get to "experience" their aftersales service! It is far from satisfactory. You need to call an 0844 telephone number, and the staff are far from ...

BobbyTheBuyer's review has yet to be rated - Be the first!
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I've got had a new washing machine delivered today and although I've not used it I thought that the buying process was very good. I decided to buy from Dixons as I've not got time to move my old machine and their website explains simply they do it for free. Other websites like pixmania just wanted t ...

Palefountain's review has yet to be rated - Be the first!
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The quality of customer service is best shown when something goes wrong, and that is what happened with my 17" LCD TV with in-built Freeview and DVD player.
The ordering and delivery had gone without a hitch, and the TV worked perfectly after setup. It was a re-furbished model, but after a few days ...

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Kept getting very bad electric shocks. Dixons did not want to know, they wouldn't even speak to me.

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Tried to order TV on website. Website automatically chose a day 2 weeks away despite offering the choice of a day then disregarding my choice (and standard delivery was 2-3 days, but special delivery apparently takes 2 more weeks?!). Order would not complete at the "Thank you" stage - when rang help ...

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Customer services at Dixons is shocking. Bought a Microwave oven two months ago and the door release button has broken. Told to telephone the manufacturer, manufacturer told me to phone one of their agents. Agent doesn't do house calls, either bring the item to them and pick it up when ready or ph ...

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i ordered a washing machine online and their customer services are terrible.
they failed the first delivery attempt without even letting me know, and i wasted half a day for just waiting for it.
i rearranged the delivery which failed again without letting me know.
i wasted total almost a day for si ...

Paulxj's review has yet to be rated - Be the first!
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Had a bad experience 2 years ago with Dixons, but when I complained it was dealt with at a very high level and I was satisfied with the outcome.
I wanted a Panasonic Lumix TZ6 camera and originally ordered it from Pixmania, but that was a disaster (see review in that section). I therefore ordered th ...

cham820's review has yet to be rated - Be the first!
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We purchased a new 50" plasma from Dixons, when it arrived the screen was cracked straight across the centre. the delivery men were clueless, they called their office and said, "no more in stock, you will have to order again" bearing in mind we had already paid £721. i emailed dixons 3 times, ...