9 Reviews for Virgin Cars Reviews

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Virgin Cars Reviews

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  • crwebb 23rd Sep 2006

    Reviewer rating: 1 stars


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    I order my Mazda 6 from Virgin Cars on 15th May 2004. I paid the deposit and was told the vehicle would be ready for collection in July. Well July came and went and I had to phone and enquire when my car would be ready. I was told that due to export problems, it wouldn't be ready until September. ...

  • kerryorchid 31st Aug 2005

    Reviewer rating: 1 stars


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    I recently ordered a used Ford Mondeo from Virgin Cars. 6 weeks after posting them a 'signed order' the car was delivered. The car - just 9 months old - looked as like it was over 5 years old. The exterior was dirty and scratched. Virgin Cars had promised me that the car would be delivered in 's ...

  • jimscot 4th Jul 2005

    Reviewer rating: 4.5 stars


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    I ordered a Subaru on the 12/6/05 and paid the 10% deposit I then received the order form on the 16/6/05 as I was reading through the paperwork the phone went it was virgin cars asking when I would be making the final payment as the car would be arrriving at the Sheffield depot before the 27/6/05. ...

  • davidkirkbride 17th Jun 2005

    Reviewer rating: 0 stars


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    Ordered a basic Ford Mondeo from the Virgin Cars Car Supermarket and was given an 8 week delivery time, however 8 weeks passed and I had no contact from virgin. I eventually find out after several phone calls that delivery is `estimated` in another 8 weeks - they tried to charge a cancellation fee w ...

  • Targa63 9th Jun 2005

    Reviewer rating: 0 stars


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    We ordered a VW Touran in February 2005 and after stumping up a deposit of £4,500 still have no car or even the faintest idea of when we might receive it. Worst still, Virgin Cars do not even inform you that your order has been delayed until you phone them and even then they will only tell yo ...

  • cavilln Rank: Lance Corporal 27th May 2005

    Reviewer rating: 0 stars


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    I ordered a VW Touran in February and was pleased with the pleasant customer service and the promised price. Then the nightmare began. I received one phone call from the virgin cars customer service people telling me of an expected delivery date - this was the first and last tine they ever called ...

  • aebruce40 Rank: Corporal 14th May 2005

    Reviewer rating: 0 stars


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    Waited 8 weeks for car with no communication from the Virgin Cars Car Supermarket only to be told eventually after making several phone calls and e-mails that they probably could not deliver the car within even another month or two.
    Decided to change purchase to a car they had in stock. Paid in ful ...

  • itcp 13th May 2005

    Reviewer rating: 0 stars


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    The delivery date for our car has just sailed past. There is no communication from Virgin Cars, no new delivery date, no apology. What are Virgin doing wrecking their brand image with an outfit like this?

  • bigdanny Rank: Lance Corporal 3rd Feb 2005

    Reviewer rating: 0 stars


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    The order takes 3 times longer than stated on the web site and when you cancel after waiting a month for a car that states it's in stock on the web they charge you £59 pounds admin costs... My advice, don't buy a car from these people.