9 Reviews for Virgin Cars Reviews

crwebb's review has yet to be rated - Be the first!
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I order my Mazda 6 from Virgin Cars on 15th May 2004. I paid the deposit and was told the vehicle would be ready for collection in July. Well July came and went and I had to phone and enquire when my car would be ready. I was told that due to export problems, it wouldn't be ready until September. ...

kerryorchid's review has yet to be rated - Be the first!
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I recently ordered a used Ford Mondeo from Virgin Cars. 6 weeks after posting them a 'signed order' the car was delivered. The car - just 9 months old - looked as like it was over 5 years old. The exterior was dirty and scratched. Virgin Cars had promised me that the car would be delivered in 's ...

jimscot's review has yet to be rated - Be the first!
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I ordered a Subaru on the 12/6/05 and paid the 10% deposit I then received the order form on the 16/6/05 as I was reading through the paperwork the phone went it was virgin cars asking when I would be making the final payment as the car would be arrriving at the Sheffield depot before the 27/6/05. ...

davidkirkbride's review has yet to be rated - Be the first!
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Ordered a basic Ford Mondeo from the Virgin Cars Car Supermarket and was given an 8 week delivery time, however 8 weeks passed and I had no contact from virgin. I eventually find out after several phone calls that delivery is `estimated` in another 8 weeks - they tried to charge a cancellation fee w ...

Targa63's review has yet to be rated - Be the first!
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We ordered a VW Touran in February 2005 and after stumping up a deposit of £4,500 still have no car or even the faintest idea of when we might receive it. Worst still, Virgin Cars do not even inform you that your order has been delayed until you phone them and even then they will only tell yo ...

cavilln's review has yet to be rated - Be the first!
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I ordered a VW Touran in February and was pleased with the pleasant customer service and the promised price. Then the nightmare began. I received one phone call from the virgin cars customer service people telling me of an expected delivery date - this was the first and last tine they ever called ...

aebruce40's review has yet to be rated - Be the first!
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Waited 8 weeks for car with no communication from the Virgin Cars Car Supermarket only to be told eventually after making several phone calls and e-mails that they probably could not deliver the car within even another month or two.
Decided to change purchase to a car they had in stock. Paid in ful ...

itcp's review has yet to be rated - Be the first!
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The delivery date for our car has just sailed past. There is no communication from Virgin Cars, no new delivery date, no apology. What are Virgin doing wrecking their brand image with an outfit like this?

On average, people found this review very helpful
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The order takes 3 times longer than stated on the web site and when you cancel after waiting a month for a car that states it's in stock on the web they charge you £59 pounds admin costs... My advice, don't buy a car from these people.