49 Reviews for DC Cook Reviews

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2.1 stars
Average rating for this product is: 2.1 out of 5

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DC Cook Reviews

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  • Mick 13 6th Jun 2009

    Reviewer rating: 0 stars


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    The car I bought from DC Cook had so many faults I had to take it back 3 times and they were very reluctant about putting things right. They couldn't even supply the 12 months MOT they said the car had and they had to have it re tested. Their customer service was poor, and everything about them was ...

  • mozzer2 Rank: Corporal 24th Dec 2008

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    £8200 paid and no car. From what I have heard many are in the same position, paid for our cars on the basis they were due for collection and then came one excuse after another because there never was any car. I cancelled my order back in November as I saw this coming but sadly for me it was t ...

  • Guest 24th Dec 2008

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    I too paid in full for my vehicle which "had arrived" in stock and now have realized that I have probably lost all £12,500 - It has been an expensive lesson that you don't part with your money until you get the keys! Therefore I do not recommend DC Cook Car Dealer.

  • delsort Rank: Corporal 22nd Dec 2008

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    Just spoke to Tenon Recovery, they say to wait for the letters to come through and fill in forms that need to be sent back asap.
    Also spoke to Consumer Helpline and they said as they have gone into liquidation, there is nothing that can be done except persuing the liquadator to get your money back. ...

  • suered 22nd Dec 2008

    Reviewer rating: 5 stars


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    Have been waiting for car since july, have now heard that its in the hands of the recievers. May have lost K11 Just before xmas. Has some people got no morals. Bought the bigger car to get my sons bigger wheelchair in so at present hes virtually housbound . I hope more than their turkey burns on xma ...

  • davidlawton 20th Dec 2008

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    This company received an order from me in August 2008 and full payment by end of August. The car was due to take three weeks but there were endless delays. Eventually instead of a Honda CRV a Honda FRV was delivered. I cancelled the order on 6 Dec 2008 and requested a full refund of all monies paid. ...

  • haktov 13th Dec 2008

    Reviewer rating: 0 stars


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    1. Long, long, long delays - 8 months and still not the car I ordered. (another story).
    2. Poor communication - didn ' t always call back when I left messages.
    3. Excuse after excuse after excuse. Poor reasons for non-delivery that challenge belief.
    4. I paid but delivery took longer than expected. ...

  • Bob233 4th Dec 2008

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    From start to finish this has been a nightmare. Dont touch them with a barge pole unless you enjoy high levels of stress.
    There was excuse after excuse for the late (11 weeks) wait for the car but the best bit comes when they say that they have sent the log book (after 9 months wait) by unrecorded p ...

  • pam99 Rank: Corporal 3rd Dec 2008

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    I ordered a car in October and was promised it was in stock, and could be picked up within 7 days. I paid in full within 2 days of ordering it. Then the excuses started, wrong spec car had been delivered etc. They almost never call you. I was in a desperate position for a car which they must be full ...

  • jasc 28th Nov 2008

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    If you want to lend them £000's of pounds for 11 weeks to earn interest on then this is the company for you. Ordered in June for a September delivery. They took full payment on 4th Sept and then proceeded to make excuse after excuse why the car was not available. They promise to ring back wit ...