10 Reviews for Citibank Platinum Credit Card Reviews

Guest's review has yet to be rated - Be the first!
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Do not get a Citi card if you ever expect to dispute a charge and expect the protection of Federal Law. You cannot depend on anything a representative tells you over the phone, they frequently ignore written communications, and they do not investigate disputes as they are required to do under law. ...

goggs102's review has yet to be rated - Be the first!
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I cannot get through to the complaints department and cannot get through to disputed transaction department either. I am regularly kept on hold for ages and then passed to call centre in India who don't have the authority to do very much apart from put you on hold again or disconnect your call.
I h ...

kevthebruce's review has yet to be rated - Be the first!
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I am completely unsatisfied with citi over my recent credit card. Following a very complex process of setting up the account and getting online (which took an almighty effort in itself) I realised they hadn't put through the balance transfer I had requested and they wanted to charge me 3% on the bal ...

gasmanp's review has yet to be rated - Be the first!
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I recently had a dispute with Citibank which was the worst customer services experience I have ever had (I am 38).
Problems with this bank:
1. Statements come from Belgium and are frequently lost.
2. Customer services off shored and only want to get payment at almost any cost. I rang several time ...

cinelandia's review has yet to be rated - Be the first!
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I believe Citibank loves to make it VERY HARD for you to pay. Bills are timed to arrive shortly before ever changing due dates. Not to mention charging you a princely sum of around $15.00 if you choose to pay by phone.

Trying to pay on the web is not any easier... you have to have the card in fro ...

supersuper234569's review has yet to be rated - Be the first!
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I wanted thee Citibank Platinum credit card because of the 5% cash back on gas and groceries. When I called customer service the first two times, I was so bullied into buying a protection product I did not want that I closed the account. These sales people (oh sorry "customer service" people) would ...

bl5211a's review has yet to be rated - Be the first!
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I have been using Citibank Platinum Credit Card for years. Had approx $750 fradulant charges that Citibank did not help with. I would consider twice before using Citibank. I am currently switching cards.

philipdas's review has yet to be rated - Be the first!
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Citibank Platinum Credit Card - This has to be to be the company I have had the misfortune to deal with. I applied for the Platinum card online in April following a link from their webpage that promised 1% cashback on all purchases. When the card arrived there was no mention of the cashback so I pho ...

zheka212's review has yet to be rated - Be the first!
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I got the Citibank Platinum Credit Card because of the 2% reward toward the purchase of a new car. This is where the positive ends.
Citi changed the card agreement terms twice in 2 years, limiting how the reward can be used.
Their PLATINUM card carries higher interest then most other regular cred ...

johnny100's review has yet to be rated - Be the first!
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Overall the experience with the Citibank Platinum Credit Card was good. The interest wasnt the best and customer service was lacking, but no major complaints.