Reviews for Privilege Car Insurance Reviews

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do not ever go with privilige insurance,
they have no proper phone maner,bad service, and poor mangement

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They have dragged their feet and dragged their feet. My car was stolen and they took 4 weeks to get anywhere near settlement. Then it turned up and we are 3 weeks from that date with still no sign of them paying out. The repairer says it will take 3 weeks to repair from when they get the go ahead.

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If I could give zero ratings I would! I have been with Privilege for over 5 years and always thought they were good, due to the price of their cover. I have recently had to deal with them due to a no-liability claim, where they took my car to carry out all repairs. They returned the car with half t ...

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I have spoken to about 10 Customer Service staffs in this company and they have been absolutely appalling!

Privilege attract you with the cheaper quote, but after that it goes down hill. TRUST ME!!

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I didnt want to give a star on Priveleged but i had no choice!

Customer Service are absolutely RUBBISH, i have sent my documents to them 4 times, 3 times by FAX, 1 by post (Because they have not got an EMAIL access??) And still they told me they havent received it!? could be because they want to in ...

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I had an accident in July where a driver rear ended me on the motorway, I rang Privilege that night and the next day the Rental company and repair shop both phoned me promptly to book my car in. Car was repaired and all was dealt with smoothl by Privilege.

Then tonight I accidently went into the ba ...

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I've had my car written off and Privilege simply took everything out of my hands and also offered me a very fair price for the car. All that just 7 days after I took out the cover. Brilliant.
One phone call was all it took and and the garage, assessor, paperwork and courtesy car were all sorted out. ...

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Renewed my policy over the phone on the 18th July 2009 and was told the money would be taken from my account in 10 days time. Money was not taken and when I phoned privilege to enquire why the money had not been taken from my account, i was informed that my policy had not been renewed!!! This result ...

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Planned for dream car..
Quote for privilege £1800. Close to purchase (1 year later) checked the premium - £1,817.
Bought the car, called to action the quote and they said "Let's just check those details". With no change to any of my circumstances they upped the price to £3,300!
T ...

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from the point of reporting my car stolen. Customer service at Privilege Car Insurance is a joke! Could never get hold of my claim handler or any line management. Kept waiting on hold for ages every time I telephoned them. Never any updates on my claim, I had to make all the calls and do all the ch ...