9 Reviews for Prudential Car Insurance Reviews

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I ran into a van and the first thing I battled with was getting a replacement rental car for my wife (I work away usually). Prudential said we had to wait till the assessor had looked at the car, we waited 5 days and thought that was enough. Then were told he has looked at it but should be calling u ...

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Unfortunately my first car was stolen whilst i was out of town, called the police who checked the CCTV and advised that there was no footage. Then my second car was involved in a non fault car accident, my car being worth in the region of £50,000.00, I thought it sensible to go through my ow ...

chwoolgar's review has yet to be rated - Be the first!
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I had an accident (Other drivers fault), the other driver admitted liability. I did not get a courtesy car as they said that they cannot decide whether the car is a write off or repair and they could not check it until 1 month later. When the car was finally checked I was told that I would be paid o ...

selva's review has yet to be rated - Be the first!
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As we said they stall on every point, as we were injured in the accident we keep asking for a claims form and they say it has been sent time and time again, the council have sent us a bill for road closure which was sent to them to pay which they said they would, we had another demand to pay the bil ...

anzibar's review has yet to be rated - Be the first!
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Where to start!!! I was hit by a drink driver at the beginning of July and had very serious whiplash meaning I was off work for two months and my car was written off. I spent 6 weeks arguing with prudential over the value of my car (they had knocked off almost £500 for things that didn't exist ...

sabs2007's review has yet to be rated - Be the first!
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Would recommend not going with Prudential as they just messed me around. Had an accident which I initially claimed for no damage to other vehicle which was a lorry who hit my small Micra. Was told to settle for 50/50 and that I could not appeal This took about 5 months. Decided to appeal to them any ...

SandraD's review has yet to be rated - Be the first!
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Up until today my intention was to go back to them when I return to the UK. But not anymore.

If Prudential car insurance cannot master adding my name and number of years no claims to a standard fax and sending it - what chance have they of sorting out an actual claim?

pmanser1's review has yet to be rated - Be the first!
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Their non-UK call centres are a problem, as the culture difference leads to poor customer service.

Prudential car insurance also have problems corresponding when a query is raised.

sajid1's review has yet to be rated - Be the first!
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My Prudential Car Insurance policy lapsed because the direct debits bounced when I was abroad for 3 months, however, when I got back there was a mountain of mail telling me exactly what was going on, they even released my no claims and gave me a pro rata discount due to the cancellation. Unfortunate ...