Reviews for Aviva Car Insurance Reviews at Review Centre

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This is the most unprofessional company I have ever had to deal with. They do not quote the facts and they confuse the information you've given them.

They are more than slow to deal with a car insurance claim and they fraudulently take money out of your bank account.

They're obviously trying to ...

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I was a young driver so when I saw they had the cheapest quote, I took it straightaway (and it was cheaper by a country mile).

I had my first and only accident (so far) in November 2007 when another young driver hit into the back of me, rang NU/Aviva up, they sent a recovery truck, took the car to ...

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I feel so strongly about this company that it has caused me to sign up to this site to let others learn from my misfortune.
Aviva is one of the two worst companies I have ever had the misfortune to deal with. I would be here all day if I described all my grievances, so here are a few.
I was rear end ...

nerosaki's review has yet to be rated - Be the first!
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Not the cheapest - could not see them on the aggregators so I went to them direct. But they were cheaper than the big brands on the aggregators. When I was with them before they were brilliant about paying my claim and making sure I was alright when I called them to tell them about the accident. I a ...

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Appalling customer service, do not return calls, disinterested customer service staff, quick to take money but very slow with anything else, correspondance incorrectly dated....I could go on.

BEST TO AVOID

If Aviva cannot manage basic administration properly, I have no confidence they will be ab ...

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Like most other comments totally fed up with Aviva. Took my car Insurance with them they asked for proof of NCD which i have sent, twice only to get a letter to say it was no good even though it is a current certificate of insurance. I asked if they would send it back since its no good to them and t ...

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Last year I was Swift.com got a higher renewal quote so went to Aviva as they did quote me happy (not realising I was about to be cheated) recently got my renewal and they wanted £80 pound more than last year and no I never had a claim. I've gone with Onecall I stated I had 9+ years no claims ...

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Absolutely disgusted with the customer service from Aviva for Car Insurance. I have made 4 calls spead over 2 hours being passed around from 1 call centre person to another, none of who could understand basic English - surely a pre-requisite when dealing with English customers?

They sold me the po ...

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What a total joke!!!! Don't send your insurance certificate in the post then say that they have done and tell you that you must pay £5.20 to get another one sent out recorded delivery! Had to phone Norwich Union car insurance twice to even get someone who had an idea what they were talking a ...

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We have car insurance and house insurance with Norwich Union - NEVER AGAIN. Terrible rude service agents, I've been told we have no policy, even though we have a policy for years - never had to claim so have never experienced the Customer Service - but it is SHOCKING!!
Ive been cut off so many tim ...