Reviews for Virgin Mobile www.virginmobile.com Reviews

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 5 ratings and 27 reviews

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Virgin Mobile www.virginmobile.com Reviews

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  • Guest 1st Sep 2009

    Reviewer rating: 1 stars


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    Their billing is the worst in the world. They over charge OVER AND OVER AND OVER. Money vanishes from my phone without a record of where it went.

    Today I discovered that Virgin Mobile has been charging me an extra 10 cents every day for "WAP access", because apparently I ONCE went online and so ...

  • Guest 12th Jun 2009

    Reviewer rating: 0 stars


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    Virgin Mobile >Took 3 weeks to port my number! Meanwhile, I had no service but they still charged me for service! Also, they double billed EVERY single month! I had to spend 30 min on phone trying to get a credit back to my mastercard. The second time, they credited it in the form of credit to m ...

  • riker Rank: Major 19th Feb 2009

    Reviewer rating: 4.5 stars


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    I have previously been with Virgin on a pay as you go basis. They were really helpful when I asked for my PAC to port over to Vodafone. Now they have some great contracts from £8.50 per month over 18 months for 100 minutes and texts with an unusually good choice of free handsets. I am now ...

  • R W Jones Rank: Lance Corporal 27th Jan 2009

    Reviewer rating: 4.5 stars


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    Virgin Mobile. Was looked after as soon as I arrived. Good contract but was unhappy with phone. I was given a refund on the spot. Kept the contract as it was very good value for sim only deal. I cannot fault them

  • TM50 24th Sep 2008

    Reviewer rating: 0.5 stars


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    First off, I tried ordering a new mobile online - their website doesn't work for me- never has and probably never will. Next I tried emailing them - they are very keen on their automated responses but nothing that actually solves your problems. Tried phoning them - they gave me two options to start ...

  • Guest 12th Jul 2008

    Reviewer rating: 1.5 stars


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    As a pay-as-you-go customer Virgin would need to offer a better deal before I would return to them.

  • Guest 28th Jan 2008

    Reviewer rating: 1 stars


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    Was told phone would be here Friday morning....rang at 1pm told it would still be here by 6pm...never came, rang Saturday to be told it would be there today and if not Monday...never came all day, rang Sunday and was told best they could do was get it to me for Tuesday...was not offered postage refu ...

  • Guest 23rd Dec 2007

    Reviewer rating: 0.5 stars


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    Trying to get through to Virgin Mobile live help turned out to be a test of patience.

  • ruddies 10th Nov 2007

    Reviewer rating: 0 stars


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    I would never go with them again

  • MzV 10th Aug 2007

    Reviewer rating: 5 stars


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    Virgin Mobile is true to their word. Good prices and customer service on-line or off.