Reviews for Pet Plan UK Pet Insurance Reviews

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I insured a rescued 6 year old cat for the top gold plan for life insurance in Dec 2008 from Pet Plan UK. I asked about whether this was increased as in 10 years time £6,000 would be nothing and was told no, no increase for inflation. I took it out anyway, then my cat had a major op in Jan 0 ...

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Pet Plan UK excessive premiums applied to pets - means poor value for money. Shop around for a much better deal!

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My dog is only 14 months old,my 1st years premium was £26 per month,now the renewal is in for the forthcoming year it has gone to £34 per month,and the excess has risen aswell,seems like once you are with Pet Plan Uk they have you over a barrel if you want to continue

sals7's review has yet to be rated - Be the first!
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Pet Plan UK Pet Insurance Staff reasonably helpful when calling to enquire about things and were prompt paying out when I made a claim, however large excesses and huge increases in monthly payment each year.

fwatson99's review has yet to be rated - Be the first!
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Fantastic service from Pet Plan over the years. My cat has an ongoing medical condition which he will have for life. He has had numerous other problems caused by this and Pet Plan have been there every step of the way for us. My cat attends the Glasgow University Animal Hospital and there has nev ...

Tina Eades's review has yet to be rated - Be the first!
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This total lack of customer service of any quality continued for three months during which time my horse suffered an related episode of colic and due to her other problems was euthanaised.
Every call and letter I wrote brought back the most distressing circumstances of my horses death. Pet plan have ...

nick gill's review has yet to be rated - Be the first!
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You can not contact anybody directly on the 'customer compliants' number, instead you have to leave a message and wait for them to call you back.


I have had claims refused on seemingly contradictary as well as what I thought was absolutely ridiculous grounds, and in opposition to the opinions of m ...

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My dog has been insured with Petplan since I got her aged 8 weeks, she is now 10 yrs old with a heart condition. Claims settled reasonably quickly, new form sent with each settlement. I have to pay £35 premium per month, an excess of £105 each year plus 20% of every claim. She needs &pou ...

Twoptions's review has yet to be rated - Be the first!
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I took out the top level Petplan UK insurance and had it for a couple of years. I then claimed for a procedure that my dog needed and qualified for with the high excess I got half of my claim for £180.00 back. The next years premium increased by exactly the amount of my claim. Which got me th ...

Me at work's review has yet to be rated - Be the first!
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Having once been a little slow settling claims, Petplan have gone sharply downhill of late. Failure to action callbacks, SLAs failed for settling claims, providing data, ignoring requests for refunds etc etc etc. Worryingly, one of the vets at my local practice mentioned "on the quiet" that they had ...