
Review by
brinmont![]()
on 17th Jan 2005
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User Rating : 1
Respect : +2
I have dealt with E and L Pet Insurance for some time, they will do their best to make processing claims as difficult as possible. Their latest delay policy is once liability has been accepted by them, a letter will be issued after 3-4 weeks, this is simply a statement of claim asking you to sign i ...
brinmont's full review | 122 words | 1 comment added.
Review by
Tom H31
on 3rd Feb 2005
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User Rating : 0
Respect : +1
E&L Insurance. I have policies for four pets with E&L Insurance. Having gone through their claims procedure, I am cancelling every one and would not recommend them to anyone at all. They have still not paid one penny of what I believe to be a valid claim. I am forced to go down the route of the Fina ...
Tom H31's full review | 110 words
Review by
broadoak![]()
on 31st Mar 2005
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User Rating : 0
Respect : +1
There is an old saying that sums up E and L Pet Insurance quite nicely - "you get what you pay for" - in this case this is so true. I was insured with E&L for two years and never made a claim. As soon as I did claim they paid out but set a condition so that I could not claim for the same ailment aga ...
broadoak's full review | 127 words | 1 comment added.
Review by
Southern Client
on 6th Apr 2005
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User Rating : 0
Respect : +1
When giving a quote, E and L stated all my criteria was fine and I could be insured. They took my money and I was covered. Wrong, I was burgled and they decided my criteria was not good enough and would not pay out. Criteria meaning type of locks on doors. It took them 5 months to tell me they were ...
Southern Client's full review | 139 words
Review by
janeyf
on 27th Jul 2005
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User Rating : 0
Respect : +1
My E and L Pet Insurance policy states you are covered for vet fees up to £3500. BE WARNED, their small print says £1000 limit on each medical condition. Our dog was involved in a road accident and vet fees came to around £4000. To E & L being run over is one "condition", no mat ...
janeyf's full review | 105 words
Review by
kduthie
on 20th Dec 2005
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User Rating : 1
Respect : +2
I am currently insured with E And L Pet Insurance but I'm trying to find an alternative. The problem started after about 6 months of being insured with them. They sent a later stating that the policy was being upgraded, and that this would cost a few pounds extra a month. At first I thought, okay th ...
kduthie's full review | 114 words | 2 comments added.
Review by
sue61044
on 4th Jan 2006
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User Rating : 0
Respect : +1
Having paid premiums to E and L Pet Insurance for nearly a year, I sent a claim for a straightforward vet's bill, for my dog's treatment of a very bad ear infection. Over three months on I am still waiting for settlement.
I have phoned on numerous occasions, and I have been told about the heavy wo ...
sue61044's full review | 107 words
Review by
dave1450
on 4th Feb 2006
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User Rating : 0
Respect : 0
I made a claim with E and L Pet Insurance in October 05 and it has still not been settled!
My vet had written letter after letter and I have made hundreds of phone calls to this awful company. They are refusing to pay a claim for my bulldogs skin condition as they believe that it could be linked to ...
dave1450's full review | 160 words
Review by
gagibbo
on 10th Feb 2006
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User Rating : 0
Respect : 0
7 months ago I made a claim with E and L pet insurance as my dog caught a virus and was very poorly. I am still waiting for the claim to be finalised. I would NOT recommend E&L. They told me all my paperwork had been lost in a fire, and that I had to resend everything again, delaying the claim eve ...
gagibbo's full review | 101 words
Review by
alancp1![]()
on 13th Mar 2006
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User Rating : 0
Respect : 0
After three years of paying E and L Pet insurance for 2 pets, we had to make a claim for one of my dogs.
It has taken them months to sort out this claim, and a fire conveniently destroyed all of the paper work, but when I rang to complain to them they were able to pull all of my details up from day ...
alancp1's full review | 196 words
