Reviews for CIS (Cooperative Insurance Society) Home Insurance Reviews

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CIS (Cooperative Insurance Society) Home Insurance Reviews

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  • Guest 16th Nov 2009

    Reviewer rating: 1 stars


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    The Co-operative Insurance are happy to accept your money but more than reluctant to pass any back. A refund of £18.52 has been due on the Buildings Insurance cover of my mother's bungalow since 2nd October 2009 when the property was sold following her death. Although they sent the refund in ...

  • Guest 19th Aug 2009

    Reviewer rating: 1 stars


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    when i took out my CIS premier house contents cover,i understood it offered the value of your goods on the reciept, I have been with CIS for over 22yrs,and have just made my first real claim, CIS then have to claim back from council liable for my damaged goods. i was passed through 2 outsourced com ...

  • curr946 Rank: Lieutenant 22nd Mar 2009

    Reviewer rating: 2 stars


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    I have been with the CIS since 2002; I have enjoyed hassle free service until my daughter knocked my laptop off the couch. The laptop was faulty and wouldn't power up. I called the CIS to make my first ever claim, they asked a series of questions and then said they would be in touch. A few days late ...

  • denialseo 19th Sep 2008

    Reviewer rating: 4 stars


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    Having recently moved house I decided to switch my home contents insurance and chose CIS as they were by far the cheapest, over £100 cheaper than Churchill or Direct Line who were the second cheapest. Thankfully not had to claim yet but when I have rung customer services I was on hold for a l ...

  • stevenfyfe69 Rank: Corporal 6th Sep 2007

    Reviewer rating: 0 stars


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    Claimed for a accident with my camcorder, was subjected to a 45 minute grilling by the home insurance assessor. Trial by telephone! The CIS then forgot about the claim and eventually paid out weeks later, with a voucher for Dixons! Dreadful.
    Also claimed for storm damage - CIS mislaid the claim aga ...

  • grobag007 4th Aug 2006

    Reviewer rating: 0 stars


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    I have held home insurance with CIS for 15 years, having made only 1 small claim for a mountain bike during this period. I tried to claim for a digital camera that was either taken or mislaid from my home, but it never turned up. Having thought I would be covered for this kind of thing, I was told t ...

  • bacchae Rank: Sergeant 3rd Apr 2004

    Reviewer rating: 1.5 stars


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    I used to have two cars insured by CIS as well as my buildings and contents insurance.

    Now all three are done by Tesco.

    CIS were great with my claim but their agent is hopeless (in my area). Never phones, never turns up on time.

    The office is not much better - when I rang them to say I had ...