Reviews for Co Operative Bank Reviews

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I love the Co Op bank - always great service, a really simple online service, good rewards system if you also use Co-Op insurance etc and some good current accounts and mortgages. All in all I've been with them 6 years and they have been far better than any other high street banks I've had accounts ...

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I have been waiting for 14 months for my Savings of 3,000.00 to be paid out to myself the Money was due to be paid via a Chaps payment to my Current account but it went walk about and i am still waiting, good job it was not use for a fitting kitchen as i am sure that it would have been ripped out by ...

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Left the RBS earlier this year for the Co-op Bank. Opened a Current Account Plus and Savings Plus Accounts and very pleased I made the move. Very helpful staff both at the branch or on the phone and the internet banking is excellent.
Would recommend the Co-op Bank to anyone especially if they're loo ...

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The cooperative bank are useless, i've been with them for 10 years, and they still continue to make my life a living hell. never miss a loan repayment or god forbid not have enough money by a few measly pence to cover a direct debit, otherwise they will be quick to cancel your card and not re issue ...

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Co Operative Bank customer service are lovely and friendly, but they make shockingly many mistakes - so far they've paid me £25 for each of the 13 errors they have made so far including paying someone else's bills from my account, adding random charges, forgetting to make payments, paying some ...

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Just moved over from Barclays about 3 months ago and have not had any problems. The Privilege account is excellent value at £9.50 month and insures me for travel and my mobile phone etc. Customer service call centre is UK-based and the staff are always extremely helpful. Just about to open a j ...

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Moved to them from Lloyd's, one of the biggest mistakes I've made. Signed up to their account mover scheme and they managed to mess it up. They moved my direct debits almost 10 days before moving my money. The net result is a number of direct debits bounced resulting in all sorts of charges from cre ...

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Coopbank to me is worst bank poor everything they are charging me £19.50 as they say i did not have enough funds in my account
to pay a direct debit i was just a few pence overdrawn the day before i had £140+ in there i could not belive i was overdrawn this as the third time first time ...

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The co-op bank recently 'bounced' a new direct debit that arrived earlier than i had expected. The charge that they applied to my account took me overdrawn for less than a week and the next thing i hear they are closing my account down in 30 days!They have ignored my letters asking them why and tod ...

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Dreadful on selling products when you haev asked them not to do so.
I filled out their form which asks them NOT to contact me with information about products, by mail, by phone or in branch. Apart from by mail it doesnt work. Whenever I go into the branch I have to point out to cashiers that on th ...