Reviews for John Lewis Reviews

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2.6 stars
Average rating for this product is: 2.6 out of 5

From 2 ratings and 66 reviews

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John Lewis Reviews

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  • Snowball91 21st Nov 2009

    Reviewer rating: 5 stars


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    Lovely place, lovely people, lovely lamps :)very happy. The lamps were great for temporary use and were part of a great value range - good if you dont want to spend alot of money but have a lot to buy. Service provided is great on the phones I have phoned up myself several times with quick questio ...

  • fabrice31416 19th Nov 2009

    Reviewer rating: 1 stars


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    Ordered a tumble dyer online. On first delivery date, they just didn't turn up and called at the end of the day to say the delivery was cancelled. Two weeks later, they delivered the wrong model. Now having wasted two days, I'm waiting to arrange an 'exchange'. Unacceptable. I thought John Lewis wer ...

  • Guest 16th Nov 2009

    Reviewer rating: 5 stars


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    bought online - ordered friday late PM with a free delivery 1-5 day received everything in excellent condition even though fragile breakable items in less than 24 working hours.
    Everytime i have ordered online the FREE delivery has been in less than 24 hours. Fantastic service

  • Guest 25th Oct 2009

    Reviewer rating: 3 stars


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    I have spent a lot of time and money buying from JL. However over the last 18months, the staff have become ruder and less tolerent of customers. There is a need for staff refresher training on this subject.

  • Guest 21st Oct 2009

    Reviewer rating: 1 stars


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    Got a HP laptop broke after a month or so, john lewis arranged to have it mended, it broke again, they had it mended again, broke again, they STILL wouldn't replace it, had it mended, its broke again now 4TH TIME....GUESS WHAT..."sorry madam its out of warranty".

  • Guest 17th Sep 2009

    Reviewer rating: 1 stars


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    I ordered a washer on the 10 sept and John Lewis publicity infers that it will normally be delivered within 7 days. After 5 days I got a call saying that the delivery would be on the 26 Sept which is some 16 days, I rang to argue against this but nothing could be done leaving no option but to cancel ...

  • Guest 16th Sep 2009

    Reviewer rating: 2 stars


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    Placed an order for a cot on the 5th Sept 09 called on the 13th told that they would call back on the 14th, they called on the 14th and said parcelforce was shut and someone would call on the 15th. No call on the 15th. Called JL on the 16th and they informed that the cot had not left the JL warehou ...

  • apophis0711 Rank: Lance Corporal 4th Sep 2009

    Reviewer rating: 1 stars


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    Bought a 50" Samsung Tv from JL on 22/11/08 - Screen went completely Kapput nearly four weeks ago. Jl were gr8 when I first contacted them, told me that they would sort everything out, would arrange for a loan tv etc whilst it was taken in for repair. Got a phone call the next day to say that the i ...

  • Guest 2nd Sep 2009

    Reviewer rating: 1 stars


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    We purchased a bugaboo pram from John Lewis, so far we have had a new under basket, a new Chassis, 4 new wheels. As they are the main components of the product i am surprised that JL will no longer cover any of the components under warranty.
    To date across the board I have found the staff in the Kin ...

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    Bought a John Lewis washing machine last year. It broke down and it has taken me over a month of pleading, shouting and cajoling and still no working washing machine. The Machine is only a year old and already parts are unavailable. Waiting to receive replacement which could take another 7-10 days. ...