11 Reviews for Smile Current Account Reviews

terri69's review has yet to be rated - Be the first!
Report this review

I have been signed off sick for over a year and by selling stuff and borrowing money etc. have been able to hold everything together and pay my visa account every month. My current account has always been kept within the terms and conditions. Sent them a letter in December to say that I could no l ...

Guest's review has yet to be rated - Be the first!
Report this review

I just think they other excellent service and would recommend their current account to anyone.
They usually come top, or very near top of independant surveys, so I have no idea why the feedback here is so unrepresentative (thats why I have wasted my precious time writing this!).

neiluk1976's review has yet to be rated - Be the first!
Report this review

I changed jobs and missed some direct debits, however they charged me a fortune for doing so and it would have more than covered the cost to send an automatically generated email.

Then I got an email. The tone is shocking and the last paragraph sums up their attitude towards their customers. ...

aliasrob's review has yet to be rated - Be the first!
Report this review

The Smile Current Account "secure messaging system" is a joke - you can't send messages longer than 1000 characters long (this can be a real problem when you need to quote previous correspondence), and they are answered fairly infrequently. Customer services people are unhelpful.

Most of all, th ...

tysongem's review has yet to be rated - Be the first!
Report this review

I have been trying to organise a foreign payment for 3 weeks with Smile and haven't even had a response to 3 messages or a complaint that I have sent. Telephone line leaves you waiting on hold for ages and operators just fob you off.

sc5843's review has yet to be rated - Be the first!
Report this review

Due to the time taken to transfer money through electronic transfers, you know, where your money left another bank three days ago and still isn't recognised by the bank that you sent it to, I went overdrawn for a matter of hours by about three pounds. Yes, the account was in the red by 3 pounds at o ...

On average, people found this review very helpful
Report this review

I am pretty fussy about financial products. I have different suppliers for my mortgage, my credit card, my ISA and my current account, because I spend a lot of time hunting for the best deals. On for my current account I use Smile, and I have never regretted it. I signed up mainly for the interes ...

On average, people found this review helpful
Report this review

I transferred to a Smile current account from Lloyds over 4 years ago after getting fed up of being ripped off by the high street bank.
It was a very easy transfer (thanks to Smile, and no thanks to Lloyds), and since then I have been continually impressed by the high standards of both the internet ...

On average, people found this review very helpful
Report this review

I had been banking with smile for 3 years - mostly because I found their internet banking facility convenient to use. Whilst banking with them they continually increased my credit card limit without my consent until I had a borrowing limit in excess of £12000! They also sent me numerous unsoli ...

On average, people found this review helpful
Report this review

First of all, the bad bits about the Smile Current Account - it's difficult to get an account, mainly because of the new laws on fraud and money laundering. You have to send in quite a few proofs of ID and address, but similar to most UK banks now.

The good bits are very good, you can relax with ...