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Review by
magic star
on 19th Sep 2008
User Rating : 3
Respect :
0
Ordered a dining room table and 6 chairs from our local Homebase. Was told that this had to be home delivered at an extra cost of £4.95 so did that. Received a letter a few days later saying that the delivery should be 9 weeks and they would contact me by the 30th July 2008 with a delivery da ...
magic star's full review | 438 words
Review by
Guest.
on 10th Aug 2008
User Rating : 3
Respect :
0
Ordered some fence panels and posts from Homebase in early July and asked for delivery for the 8th August and wasn't told that there would be any problems. The day came and something told me to call and check if everything was ok for the delivery and was told the posts were out of stock and we would ...
Guest.'s full review | 131 words
Review by
Guest.
on 23rd Jul 2008
User Rating : 0
Respect :
0
ordered bedroom furniture from homebase on 3rd may afer contacting them, every 2 weeks I'm still being told it will be another 2weeks. now nearly 3months since order. still no delivery yet.
customer service seems none existant. as i am the one that has to do all the contacting, and they keep repeat ...
Guest.'s full review | 59 words
Review by
Guest.
on 21st Jul 2008
User Rating : 2
Respect :
0
I wish that I had read the reviews before I went for a Homebase kitchen. I'm happy with the way it looks, but my old kitchen was more functional. The units in my opinion are poor quality and the design atrocious with handles bumping into opposing doors and chipping the finish. The vinyl finish st ...
Guest.'s full review | 151 words
Review by
Guest.
on 11th Jul 2008
User Rating : 0
Respect :
0
I ordered an extending dining table and six chairs from Homebase in January 2008. Chairs are fantastic but the table was so badly bowed at both sides it was unusable. Many phone calls later and several e-mails and I am still waiting for a replacement table SEVEN MONTHS LATER, even though I was tol ...
Guest.'s full review | 110 words
Review by
barp
on 8th Jun 2008
User Rating : 0
Respect :
0
3 months minimum delivery time for a three piece suite. And still no confirmed time or date as of yet. My company delivers next day on time, no question.
barp's full review | 29 words
Review by
brendajad
on 20th Apr 2008
User Rating : 9
Respect :
0
Staff training must be first rate. Customer service at Bury St Edmunds store this weekend, very helpful - I had trouble putting together a mower I had purchased and received the most generous help and advice - if the mower is as good as the staff who sold it to me I shall be delighted.
brendajad's full review | 55 words
Review by
adedavies
on 31st Mar 2008
User Rating : 1
Respect :
0
We were quoted 4 weeks delivery, 6 weeks later the 3 bathroom vanity units arrived :-(, the courier phoned the night before to ensure someone was in :-), in the meantime the worktop that was supposed to be delivered to the store had vanished :-(, this part of the order was cancelled, Upon opening th ...
adedavies's full review | 188 words
Review by
QTWITHMEME
on 19th Mar 2008
User Rating : 1
Respect :
+1
We made the error of ordering a kitchen and two bathrooms form Homebase. We ordered them at end of Jan and we are still waiting after being told that it would take 4-6 week and it's now going to be ten - that's if they actually deliver this time. We have been told so many different dates at this poi ...
QTWITHMEME's full review | 216 words | 1 comment added.
Review by
joemcmaster
on 15th Mar 2008
User Rating : 0
Respect :
+1
I wanted to tile my kitchen floor. I prepared the floor, and made sure it was level and dry. Then I bought Homebase waterproof,tile adhesive,and grout mixed, and I got someone I know to be very experienced to lay the Quarry tiles. I left it to set. After 2 and a half weeks, much of the adhesive, ha ...
joemcmaster's full review | 272 words | 2 comments added.
