14 Reviews for Lloyds Bank Platinum / Gold Current Accounts Reviews

cugiiii's review has yet to be rated - Be the first!
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I don't have any bank account in Lloyds but I have had really huge crass service there.I deposited 1516.67 pounds via Deposit point box at Hanover square branch on 18th Mar to other's account.Account holder called me that money hasn't been cleared to his account yet on 29th Mar.I'd claimed about it ...

johncfield's review has yet to be rated - Be the first!
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I've banked with Lloyd's for around 25 years. They used to be very well run, with supportive branch managers and very efficient services. In the past few years, they've gone seriously downhill - partly due to some very crass centralisation.

*At one point, they offered me private banking but then ...

macca160670's review has yet to be rated - Be the first!
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I went into my branch about 12 months ago. They took me to a side room and said they could save me money. Before I knew it I had upgraded my account. It wasn't until a month later, that upgrading meant I paid a monthly fee, as I wasn't leaving enough money in the account (well it was a current accou ...

robertriche's review has yet to be rated - Be the first!
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We never thought we'd have to change banks. We wanted to be loyal customers to Lloyds TSB. Probably for the rest of our lives. But now we can't because they're taking us for a ride.

I have been a very happy Lloyds TSB customer since 1991, when Barclays shafted me as a student, asking for their me ...

Kieran McGeehan's review has yet to be rated - Be the first!
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I have been a customer with Lloyds TSB since I fell out with Halifax in 2001. During which time I have been in financial difficulties, but they did not treat me any differently.

With the help of the management at my local branch of Lloyds, I no longer struggle with my finances.
Now I arrange mo ...

Robins1's review has yet to be rated - Be the first!
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Cost cutting, reduction in call centre staff (wait 'till the new automated service starts this month) it is not for the benefit of the Lloyds Bank Platinum/Gold/Current Account customer. The writing was very much on the wall when a trustees company was floated, and yet the trustees received no payme ...

Ieuanfawr's review has yet to be rated - Be the first!
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I have suffered several attempts to steal my identity and attacks on my Lloyds Bank Platinum account (and credit cards), one of which seemed to be linked to the overseas call centre. None of the attempts were successful; I lost no money, but it has been stressful, time consuming and now restricts m ...

pooj101's review has yet to be rated - Be the first!
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I have banked with Lloyds for nearly 15 years, and whilst a student it was OK, but when I upgraded to a platinum account things went down hill. They are very unhelpful, they take ages to process payments, but they are very quick to charge your account for fees. I am fed up with them. They don't se ...

Sparky Jim's review has yet to be rated - Be the first!
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I have had a Lloyd's bank account for 11 years, both Business and Personal. Business service is second to none, could not complain, but the service I have recieved in the last 18 months following some debit card fraud has been totally abismal. The collections centre in Brighton are staffed by rude a ...

mk1978's review has yet to be rated - Be the first!
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Being an accountant I'm more financially aware than most, and my experience with Lloyds TSB has been over the last 11 years.
I've never had problems finding someone to discuss my account with, and any detailed questions are passed on to relevant departments and dealt with accordingly within an acce ...