Reviews for Royal Bank of Scotland Current Account Reviews

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2.2 stars
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Royal Bank of Scotland Current Account Reviews

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  • Guest 26th Oct 2009

    Reviewer rating: 1 stars


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    After 35 years I'm in the process of leaving the RBS. I went in to open a savings account to put a 6 figure sum of money in - member of staff started talking about house insurance! Told him to send me details. After a few months found they had set up a D/D in favour of themselves and I was paying ou ...

  • Guest 12th Aug 2009

    Reviewer rating: 2 stars


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    We have banked with the RBS for 11 years for the first 8 were great, the last 3 years have been very poor for customer service.
    They mis sold a product to me, never return phone calls, unable to identify strange moneys going into and then out of my account, fail to set up simple standing orders.
    Po ...

  • dawnhisc 4th Oct 2006

    Reviewer rating: 3.5 stars


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    I have always found that while I can walk into any bank and stand in a queue for up to an hour, when I walk into the Royal Bank of Scotland I never queue for more than 5 minutes. I have always found this aspect of their services and the Internet top class (although the Internet may have changed - an ...

  • jabrat 1st Sep 2006

    Reviewer rating: 0.5 stars


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    I recently moved to London after having lived in 3 other countries before the UK, and I have never had such a bad experience with a bank, even in the so-called Third World where my banking experience has been excellent!

    The service that RBS offers is sub-standard at the moment. For example, my pa ...

  • dleafe 1st Aug 2004

    Reviewer rating: 3.5 stars


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    For everyday banking, the Royal Bank of Scotland is first rate. I cannot fault their customer service. But don't save or invest with them. I have a direct debit set up to transfer any excess funds directly to a high interest savings account with another bank.

  • Robert Kerr Rank: Corporal 11th Jul 2004

    Reviewer rating: 2.5 stars


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    I had all my capital invested with in the Royal Bank of Scotland Current Account including my spouce's 5 accounts in total ( no fool like an old fool).
    Now we enjoy fair treatment from the Leicester.