Reviews for Kays Catalogue Reviews

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I ordered a bed for my son TWO weeks ago and was told delivery was only ONE week. I waited in and only got delivered half of the bed. This was very useful as you can imagine! So we are now going into the THIRD week, and my son still has no bed. I think the customer service is disgusting to be honest ...

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I have been a Kays customer for years and enjoyed the free delivery/returns feature of this company, the last item I ordered was mid July (09), imagine my displeasure when today (not quite a month later) I go to order some items and up pops a delivery charge. Without warning, suddenly after years of ...

FIGHT4RIGHTS's review has yet to be rated - Be the first!
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I needed to return an electrical item that I have had over 28 days, I phoned the catalogue. They gave me a helpline no. The helpline logged the fault and said the catalogue will phone me back, when they did they organised an engineer, the report then took days to get back to them, and then they took ...

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Average overall I would say and I have heard good and bad on all catalogues. kays is a good catalogue with good choice, good prices and flexible payment. Quick delivery for me therefore I well recommend this catalogue.

wesleyp's review has yet to be rated - Be the first!
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I do not recommend Kays, the goods are overpriced in comparison to most other places I have personally used..
For the last 5 years Kays Lifestyle has been trying to get me to pay them for what I personally feel I do not owe..
This has come about when I paid them weekly cheques for a couple of produc ...

ANNJO2004's review has yet to be rated - Be the first!
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We have spent over £2,000 with Kay, Catalogue and received a pair of jeans. The jeans were worn once and then we noticed a hole in the seat area. On returning them, we received a telephone call stating that as the jeans had been worn, we had damaged the jean and therefore no refund was due. I ...

currymusodave's review has yet to be rated - Be the first!
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My statement arrived late in March 2007. I called them up to discuss it and they were far more interested in trying to prove that it was definitely my post office's fault than they were in helping me to pay on time/keep the account up to date.
When I said I wasn't happy with their lack of help I was ...

elizabethclarke's review has yet to be rated - Be the first!
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Their buy now pay later is crazy. You agree terms, and when the time comes to pay, they give you less time to pay. Then they can never adjust it and land you with charges of £15, which they also cannot remove. And this goes on forever and ever. It leaves you are frustrated because no-one can e ...

paul1960's review has yet to be rated - Be the first!
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Kays is not as good as it once was. Customer service is poor, goods go missing, and they are not very understanding towards any problems you may have.