Reviews for AXA PPP Health Insurance Reviews

rogeremmott's review has yet to be rated - Be the first!
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Used AXA PPP successfully for about 10 years. Now it has fallen to pieces. I agree with the sentiments in other reviews. If you cancel, as I did, be prepared for a deluge of telephone calls. I am sorry to say this after so long with the firm but I now recommend you strongly avoid AXA PPP.

Guest's review has yet to be rated - Be the first!
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I have been with PPP for over 10 years and made 3 claims in total. I asked to be referred to a consultant as I had a recurring problem that had been sorted out with a minor operation some 4 years previously. The consultant confirmed that I need a minor operation to investigate and provide treatmen ...

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Having been a member for more than 25 years I have to say that since AXA took over the quality of the product is very poor. I have experienced much trauma with AXA caused and admitted by them in letter. However it makes no difference, the treatment recommended to me by my consultant is not recognis ...

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Excellent,so helpful.

Really smooth process,I felt really looked after.

Just wish I could domore on-line with them.

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Terrible customer service - the call handler, who has no medical training, decided that my GP's referral wasn't necessary.

dilettante's review has yet to be rated - Be the first!
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Dealing with AXA PPP health insurance is one of the most unpleasant things I ever need to do. I used to get knots in my stomach every time I had to call - now I ask my husband to deal with them. Recently he did so from next to my hospital bed in Canada, where I'd had a serious accident while on holi ...

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I made a claim hoping to receive a cashback fot the dental treatment. I attached my paid receipts. Their reply was that I am not entitled to get anything because there were no receipts. I made a complaint and am waiting for the reply now.

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I did my back in, I went to a private health centre and they did my physio, I had to pay for the form to be filled out by the doctor, then because there was not enough information on the form they requested further information from my doctor, which if it cost over £20.00 I would have to pay t ...

reviewman21's review has yet to be rated - Be the first!
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Tried to organise an ultrasound scan for my wife. We have full cover and we got a private doctor to give the referral letter. However we were told that AXA needed a consultants name. Errmm uh? Ok so I gave the name of the referring doctor, no luck so then I gave the name of the centre we were re ...

accuraone's review has yet to be rated - Be the first!
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AXA sent us a letter confirming it was OK to proceed with treatment, my partner then booked an appointment with an NHS consultant for a knee examination and subsequent referral for an MRI - all to be covered by our policy.
We then chased up confirmation of cover only to be advised that the letter r ...