Reviews for Carphone Warehouse Reviews

Guest's review has yet to be rated - Be the first!
Report this review

I purchased this phone and line rental through the carphone warehouse. I asked for my old number to be transferred and supplied a pac at the point of sale. My pac was not used and so now I have a totally new number that is no good for me. To add insult to injury, I have asked them to sort it out ...

Guest's review has yet to be rated - Be the first!
Report this review

I find it very amusing when i read some of the reviews on this site.I have dealt with the Carphone Warehouse for many years and the servise has always been great with friendly and helpfull staff.
What they have to deal with in terms of rudeness and the general level of stupidity members of the publi ...

Guest's review has yet to be rated - Be the first!
Report this review

Terrible service, guaranteed to delivery to local store for it not to turn up. Store never answered phone despite trying several times, so had to go through head office. Had to travel 30 miles to another store to collect.

Guest's review has yet to be rated - Be the first!
Report this review

I bought Samsung c3050 from E2Save [Carphone Warehouse online]The price was reasonable and postage free,The phone arrived quickly via DHL.The purchase had to include an extra £10 airtime[Orange payasyougo},this was supposed to register after 72 hours but didnt.After several days I phoned cust ...

Terialex's review has yet to be rated - Be the first!
Report this review

I bought a Samsung Tocco Lite brand new from the Carphone Warehouse and 8 weeks later the touch screen started freezing. I therefore took it back to the Carphone Warehouse as it was still in its warranty and they took it in for repair. 4 weeks later I get the phone back COMPLETELY DEAD (it won't eve ...

Guest's review has yet to be rated - Be the first!
Report this review

I bought a refurbished C902 online from CW. Bad mistake. Within hours it was locking up during calls. I returned to a shop to be repaired. Picked it up 4 days later and they couldn't say what they had done to it but it was worse. Wouldn't give me a refund as they said I had handed it in for repair. ...

On average, people found this review very helpful
Report this review

If you have problems with your phone you may as well talk to a brick wall. My phone developed a fault with keys not operating, they had it for 3 weeks to repair. When I got it back it wouldn't read the sim card, they then had it back for another 2 weeks, on return it still wouldn't read the sim card ...

Guest's review has yet to be rated - Be the first!
Report this review

I have always found Carphone Warehouse to be very helpful and I would only ever buy from them. I have read reviews here, i couldnt imagine alot of this actually happening or maybe the truth has been bent a little.

My iphone went faulty within 28 days, went in store to tell them and was given a bra ...

Guest's review has yet to be rated - Be the first!
Report this review

Carphone Warehouse allocated me the wrong number. And allocated my real number to another person. I have since been overwhelmed by messages from this other person's granmother.

I have been in talks with Vodafone, who have been trying hard to resolve the issue even though they weren't the cause of t ...

Guest's review has yet to be rated - Be the first!
Report this review

Bought a phone from CW and a month later it went wrong. Took it back for repair. Came back with a photo to say it was damaged with condensation. This was nothing to do with me as it has never been out of the house. They refused to replace it.

Customer service to buy is excellent, lousy when som ...