29 Reviews for NTL:home - TV, Telephone & Broadband Internet Reviews

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NTL:home - TV, Telephone & Broadband Internet
2 stars
Average rating for this product is: 2 out of 5

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NTL:home - TV, Telephone & Broadband Internet Reviews

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  • count peppe Rank: Lance Corporal 13th Jun 2007

    Reviewer rating: 0.5 stars


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    I think that I have about had it with Virgin.
    I have had around 8 call outs in the last 6 weeks, mainly due to freezing screen, slow remote reaction, stalling channels.
    They have replaced every piece of equipment during that time.
    They also did some work inside the network box in the street.
    Not ...

  • Blondetotty Rank: Staff Sergeant 13th Feb 2007

    Reviewer rating: 2.5 stars


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    This review is based on Virgin Media (previously NTL).
    I joined virgin net as a broadband customer in June 06, mainly due to their 'non 12 month non contract'. i.e you didn't have to sign up for a 12 month period. When NTL announced it was merging and creating a whole new company called Virgin ...

  • Adetutu 27th Dec 2006

    Reviewer rating: 1 stars


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    Unfortunately for me i am stuck with them. As in my area I can get sky because of the type of building i live in and unfortunately can't get freeview because of the aerial.
    I dread to call to report a fault or to query an issue on my bill as each time i speak to them i get ever so fraustrated with ...

  • MisterWilson Rank: Lieutenant 7th Oct 2006

    Reviewer rating: 1.5 stars


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    Soon we're switching from NTL:home - TV, Telephone & Broadband Internet, I've had enough!
    1)Picture freezes for a couple of seconds every day on a daily basis.
    2)On-screen TV guide is frequently either wrong or not working.
    3)Set-top box needs to be switched off + on at the plug to unfreeze it ab ...

  • soozonholiday Rank: Sergeant 10th Sep 2006

    Reviewer rating: 0.5 stars


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    I have had NTL for a few years now and as with other users had a nightmare getting it installed correctly and had to have them back several times. The installers are not allowed to drill through ceilings but can drill through walls and I had to: 1. Insist they bring the cable around to side of house ...

  • allancarole Rank: Sergeant 12th Jul 2006

    Reviewer rating: 1 stars


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    Where do I begin?
    My wife and I had been thinking of having a landline installed into our home and having an Internet service as well. Previously we had relied on having a mobile phone each but needed to get one because of work etc.
    WOW!
    We couldn't believe our eyes when we stumbled on an adve ...

  • carl Groombridge Rank: 2nd Lieutenant 22nd Feb 2006

    Reviewer rating: 1.5 stars


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    I had the NTL:home TV packages. The picture quality was very poor. The screen kept freezing. Weekends tended to be very bad in service (most often things went wrong). The pay to view films would suddenly freeze, and leave us with NO film to watch and a bill for it!!

    We moved to Sky, and we are mu ...

  • bossyboots006 13th Feb 2006

    Reviewer rating: 0 stars


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    I was with NTL cable broadband for 2 years, and I received an absolute dire service. The broadband speed was more like dial-up, and I was unable to access their email. Customer care was non-existent, and they seemed to blame me for the broadband speed, when it was clearly them that had server proble ...

  • rmjayna 8th Feb 2006

    Reviewer rating: 0 stars


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    I have been using NTL for several years but spend fair amount of time phoning them to sort out monthly bills. I have never requested an upgrade in any service yet they just seem to add extras without actually providing anything.

  • jimmeh Rank: Lance Corporal 20th Dec 2005

    Reviewer rating: 2 stars


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    I had NTL Broadband installed, but no user-name or number was given to me. I tried to cancel my subscription because of this service, and so I called the helpline. I got through to an adviser who was obviously not based in the UK, as he could not understand a word I was saying. I wanted to cancel ...