Reviews for Next www.next.co.uk Reviews

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NEXT is a joke. The staff are completely incompetent. I ordered a sofa and the wrong one arrived! I waited in all day for them to come and collect it and they didnt turn up! The correct sofa arrived 3 months later with a broken leg! stupidly I ordered a rug at a later date and again I sat in all day ...

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I ordered a dishwasher from NEXT. The first one delivered by EXPERT LOGISTICS had three dents on the front. NEXT rearranged deliver for about a week later but they did not deliver it as they said they had forgotten to put it on the lorry. When I asked it to be put on another lorry they said the dis ...

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I frequently order from the Next Directory and have been an active customer for quite so years now along with my other family members. I am always very pleased with delivery and the items I order as I find them attractive, good quality and value for money. However in recent years I must say I have s ...

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I am extremely annoyed at the current layout of the next website, I intended to purchase goods using my credit card and a next giftcard I was given a while ago. However at the checkout I had the choice of paying "£3.75 and receiving a next catalogue" or the "standard £3.95 delivery charg ...

emvm's review has yet to be rated - Be the first!
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Next have nice clothes but slowish delivery... average 5 days plus. Incomprehensible account details on line so I never know what is going on.

jasgold's review has yet to be rated - Be the first!
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I purchase frequently from Next and have since signed up for their directory. I have placed several orders through this and have had no problems. Ordering is simple & straightforward, and delivery is within 1 - 2 days. Orders always packed well and goods high quality. Very happy with all my purchase ...

On average, people found this review very helpful
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Interestingly, they've started doing reviews on the site. I wanted to write a review, and emailed their helpdesk. I recieved the below back:"The facility to write reviews that are published on the website is available on a random basis for items that have been ordered and kept for 14 days. If you me ...

J Dutton's review has yet to be rated - Be the first!
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I have shopped with Next Directory for years, since it started & I can only compliment them on their service. Everything is uber quality, the staff are always polite & helpful. I have never experienced any overseas customer service. Though I do live only 3 miles away from the Next Head Office. Never ...

clotho's review has yet to be rated - Be the first!
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They delivered quite quickly but the delivery man did not seem very professional. The quality of their products is always good and the range is good but you often end up paying for the privilege of receiving a catalogue. Their customer service base appears to be overseas and I felt they were not l ...

jonah1892's review has yet to be rated - Be the first!
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I ordered something from their website on the sunday night, promised delivery tuesday morning.tuesday 8pm rang customer service and was told to ring back the next day as they are not allowed to contact the courier after 7pm?rang the next morning and was told the courier was sick the day before and t ...