Review by
Guest.
on 23rd Nov 2008
User Rating : 8
Respect :
0
Elephant are a good company. Their customer service is excellent. I was insured with them for a year, but when I bought a faster car, their renewal price was extortionate. I then decided to go with another insurance company.
Elephant is an excellent company. Very helpful and if they give you a good ...
Guest.'s full review | 59 words
Review by
Guest.
on 17th Nov 2008
User Rating : 5
Respect :
0
Having got my original quote online and was happy with what was offered, rung up to organise monthly payments... found out there was loads of hidden charges that is not showed or displayed on there face website. By going monthly they it amounts to an extra few hundred pound a year.
On the plus side, ...
Guest.'s full review | 97 words
Review by
tanboxer
on 29th Sep 2008
User Rating : 0
Respect :
0
Elephant.co.uk customer service is so bad they claim we did not cancel the automatic renewel. We gave up trying to call after 20 mins at a time on most occasions.We sent a letter in writing to cancel which they have not acknowledged this yet.They think we have to pay a couple of months insurance eve ...
tanboxer's full review | 110 words
Review by
jls502
on 19th Sep 2008
User Rating : 8
Respect :
0
I went with Elephant because they were the cheapest by about £300. I had heard bad things about their customer service and so was very nervous about how they were going to be when I informed them of a minor car accident. I got through on the phone straight away, the person was friendly and my ...
jls502's full review | 80 words
Review by
camjo
on 1st Sep 2008
User Rating : 1
Respect :
0
I recently received my renewal notice from Elephant car insurance and it had risen considerably so I hunted around for another quote. The cheapest I could find was Diamond. Earlier this year while parked, I was hit by a car, not a lot of damage only a scratch on the bumper. The other party involved ...
camjo's full review | 187 words | 1 comment added.
Review by
MBoast
on 5th Aug 2008
User Rating : 10
Respect :
0
I have used Elephant for several years, my wife and I both have a policy. Our Saab had the roof slashed a couple of years ago, repaired without any hassle. Last year we lost our car in the floods, again no problems; we had the payout within two weeks.
Unfortunately the car on the other policy was se ...
MBoast's full review | 88 words
Review by
maisbitt
on 17th Jul 2008
User Rating : 1
Respect :
0
My lawfully parked 1 month old car was hit by a bus which did not stop. The driver and bus company were identified and they admitted full liability. Elephant's legal team dealt with the claim, and the bus company paid for everything. No NCB was lost, no liability was placed on me for the accident, t ...
maisbitt's full review | 93 words
Review by
Guest.
on 29th Apr 2008
User Rating : 0
Respect :
0
I needed a window replaced but Elephant made no effort to help when three different glass repair companies could not come out and fix my window. I had to drive my windowless car all the way home in the rain and wait a week for a repairer to replace the window. I feel Elephant simply dont care.
Guest.'s full review | 68 words
Review by
girlybasschick
on 23rd Apr 2008
User Rating : 4
Respect :
0
My dealing with Elephant Car Insurance was good, although there is a small clause in the policy which means if you have an accident they CANCEL your policy and if you pay monthly, they will take the remaining months premiums out of your settlement. Effectively I paid for 12 months insurance and got ...
girlybasschick's full review | 195 words
Review by
Guest.
on 22nd Apr 2008
User Rating : 0
Respect :
+1
Save yourself the hassle and go to another insurer
Guest.'s full review | 22 words | 1 comment added.
Would you like to see a review that's not being listed?
