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Review by
reece296
on 1st Aug 2008
User Rating : 4
Respect :
0
I live in Guernsey where the warehouse is based, and HMV e-mailed me on Monday and told me that the DVD i ordered has been posted. I thought that it would arrive the next day as the DVD was only going to have a journey of less than 3 miles. On Thursday it still hadn't arrived so i phoned HMV and the ...
reece296's full review | 229 words
Review by
Guest.
on 24th Jul 2008
User Rating : 0
Respect :
0
The website takes your money up front. The instructions are non-existent and extremely frustrating. I paid for subscription and three single tracks, which I was unable to listen to it seems? I thought I could download a jukebox and retain the tracks I had purchased, with a view to burning them on t ...
Guest.'s full review | 91 words
Review by
anne perrin
on 14th Jul 2008
User Rating : 7
Respect :
0
HMV could improve on music dvds
anne perrin's full review | 15 words
Review by
Guest.
on 17th May 2008
User Rating : 10
Respect :
0
Very pleased with HMV service excellent, delivery excellent! Makes life easier ordering on line, extremely satisfied.
Guest.'s full review | 42 words
Review by
CSage
on 20th Mar 2008
User Rating : 0
Respect :
0
Three attempts to get the site to accept card details.
Then it forces its own download software on the poor unsuspecting customer.
Then the download software doesn't see the tracks that you just paid for until the fourth attempt.
I now know why the HMV logo is a DOG!
Just uninstalled the HMV softwar ...
CSage's full review | 81 words
Review by
bendebt
on 11th Mar 2008
User Rating : 9
Respect :
0
Hmv is amazing what is wrong? Nothing. I think that hmv is excellent as there is cheap games "nearly" £10 cheaper than game and gamestation. Also to top it off great customer services!
bendebt's full review | 56 words
Review by
Guest.
on 28th Jan 2008
User Rating : 0
Respect :
0
HMV needs to improve it's download facilities. It is very hard to download and sometimes just won't let me download my music which I have tried to pay for with a valid credit card and all the necessary requirements in place and still it won't let me download. Very frustrating.
Guest.'s full review | 65 words
Review by
guttedtoo
on 11th Jan 2008
User Rating : 0
Respect :
0
I ordered F1CE PS3 game for a christmas present 12th December 2007. Plenty of time you would think as it was in stock. HMV sent an email saying it had been shipped on the 15th December. Leading up to christmas I was unable to get past the "we know you are waiting" message on the customer services li ...
guttedtoo's full review | 184 words
Review by
Guest.
on 22nd Dec 2007
User Rating : 0
Respect :
0
It took 3 days before my order was acknowledged. I waited for 35 minutes to speak to someone in customer services. After several attempts and a message saying they were busy, and for me to ring back later. I did eventually get to speak to someone, and they told me that my order had been dispatched a ...
Guest.'s full review | 170 words
Review by
missnutzlondon
on 18th Jan 2007
User Rating : 1
Respect :
0
I placed an order in December for 2 items, paying £20 by e-voucher, and the remainder on my debit card. One item showed as dispatched, the other as on order with supplier. I waited and waited, yet nothing turned up. I cancelled the outstanding item, and phoned to complain that after 3 weeks th ...
missnutzlondon's full review | 352 words
