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Review by
Bakey
on 30th Sep 2008
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User Rating : 0
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I have had an Egg card since they more or less started up and they seemed to be members of the human race. I have never once in this time gone over my credit limit, or not paid them. I have cleared my account in full on several occasions and made every effort in these uncertain times to pay off more ...
Bakey's full review | 322 words
Review by
Lucy Daws
on 29th Sep 2008
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I used Egg to balance transfer from a couple of other cards.
I was told the limit I could transfer. I made my first payment by card and set up a direct debit for consequent payments. Then looked forward to a year of hassle free 0% payments. Boy was that a mistake on my part!
After paying the first ...
Lucy Daws's full review | 296 words
Review by
Guest.
on 23rd Jul 2008
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User Rating : 1
Respect :
0
Changed my interest rate to 19.9% without warning so low and behold pushed me back over my credit limit and charging me £16. I paid what they asked me to pay and and monthly instalment, still did it. Sent many messages, had to ask for a response, when I did get one back it seemed very bog-sta ...
Guest.'s full review | 94 words
Review by
MrsAB
on 17th Jul 2008
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User Rating : 1
Respect :
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Appalling customer service. My Egg card was used fraudulently. It has taken Egg since November to sort it out (it is now July). They then closed my account because I had been delinquent for 120 days. At no stage did they write to me to inform me that my account was delinquent - they relied on emails ...
MrsAB's full review | 123 words
Review by
graham698
on 17th May 2008
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User Rating : 1
Respect :
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I requested that Egg close my credit card account 2.5 months ago. So far they have not carried out this instruction. I have sent them about six separate messages asking them to do this and each time I have received a response indicating that the account will be closed. They initially said "it should ...
graham698's full review | 126 words
Review by
Guest.
on 3rd Apr 2008
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User Rating : 0
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Absolutely appalling service. I have been with Egg for about 10 years with a salary which is currently £50k I always paid the full balance each month and have an excellent credit rating. However Egg have just cancelled my card.
Guest.'s full review | 40 words
Review by
TX4
on 5th Mar 2008
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User Rating : 0
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My interest rate went up from 16.9% to 21.9% with an outstanding balance of 9k on my Egg Credit Card. Without any explanation whatsoever. They waited until the balance reached this level before putting up the rate even though I had never missed a payment and had paid off the balance in full on seve ...
TX4's full review | 113 words
Review by
duncan197878
on 28th Feb 2008
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User Rating : 0
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Could someone please answer this? When i had a bank account with clydesdale bank a few years back after an argument with them i said for them to close the account. Now i was told by the bank that as long as i had due debt they could not close the account until the debt was paid IN FULL as for them ...
duncan197878's full review | 144 words
Review by
Guest.
on 27th Feb 2008
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User Rating : 0
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Egg cancelled my card because I was not making them enough money. It seems there have been a lot of people with good credit ratings having the same experience. 7% of their customers have been told they are a 'credit risk' when they are quite clearly not. If you are one of the 7% I'd take it as a com ...
Guest.'s full review | 74 words
Review by
Guest.
on 15th Feb 2008
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User Rating : 1
Respect :
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Egg Card are fine until something goes wrong. Occasionally on screen balance is wrong but rights itself the next day. Does not instil confidence ! Terrible when there is fraud on your account. I asked them to close the account 02.01.08 ........I am still waiting and it is now 14th Feb.
Guest.'s full review | 54 words

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