359 Reviews for Singlepoint (4U) Ltd Reviews

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Singlepoint (4U) Ltd
0.8 stars
Average rating for this product is: 0.8 out of 5

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Singlepoint (4U) Ltd Reviews

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  • scrumpy1 22nd Jul 2005

    Reviewer rating: 0 stars


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    Singlepoint (4U) Ltd is the worst, not only do you have to write in to cancel your contract. They said they would cancel the direct debit to my account lo and behold your still billed 2 months later. And they never cancelled your contract. I phoned up and actually got through spoke to a guy who was ...

  • tito 1st Feb 2005

    Reviewer rating: 0.5 stars


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    I am a Singlepoint customer (after originally having been with Vodaphone) and have always had a problem to contact them. Recently my phone just stopped receiving messages. As it was under warranty, I needed a confirmation letter from Singlepoint. On monday, they told me (after half an hour listening ...

  • nick7 13th Jan 2005

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    Ever since starting my contract in November 2003 Singlepoint have annoyed me. At first it wasn't anything particularly bad, just an annoying level of calls to welcome me and stuff, telling me about the customer service they provide (and then later wouldn't really bother with) and then ringing me up ...

  • gulenzek 4th Jan 2005

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    I have been a customer of Singlepoint (4U) for almost the last 3 years. I am not happy about the customer services. They are not polite and even eager to give information about new opportunities to update handsets. Be careful about the bills, they can charge extra without your information.

  • keen observer Rank: Sergeant 22nd Dec 2004

    Reviewer rating: 0 stars


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    I have to applaud RookieNM and RedRider1za's attempts at being helpful. However, unfortunately you cannot detract from people's actual experinces that are occurring daily and their comments are 'bolting the stable door after the horse has gone'. I would like to ask them, would they be willing to hel ...

  • Jumborat Rank: Sergeant 15th Dec 2004

    Reviewer rating: 0 stars


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    Singlepoint (4U) Ltd: In April '03 I started a new contract with Singlepoint on a Nokia 3650. When this contract ran out I started a more expensive one and kept my original phone. This has started to play up now.
    I rang to see if an upgrade was possible and was told that I'd have to wait until Jaua ...

  • misspacman 16th Nov 2004

    Reviewer rating: 0 stars


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    I bought my phone believing it was with Vodaphone, however I then recieved a letter from Singlepoint saying my contract was officially through them. Since then I have found it difficult to contact them, the phone lines are always busy and the website does not have an email address were you can cont ...

  • Russellyeah Rank: Corporal 15th Nov 2004

    Reviewer rating: 0 stars


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    For gods sake, no matter how good the deal is, do not use Singlepoint, and advise everyone you know against them.
    Took me two months to receive phone. Apparently it had been stolen from the delivery depot. Customer services didn't want to know, and were rude and patronising. Almost as if they didn' ...

  • billhall 4th Nov 2004

    Reviewer rating: 0 stars


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    Don't expect any consideration for loyalty when asking for discount on new handset from Singlepoint. They seem happier to let you move to a new network than do a deal on a phone upgrade.
    Don't expect them to make it easy for you to change to another network. They are the only ones I know who will o ...

  • spikyone 12th Oct 2004

    Reviewer rating: 1 stars


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    I have been with Singlepoint now for slightly over 2 years, but with reluctance. I bought the phone from a Phones 4u store, assuming that I had purchased a contract directly from o2. It was therefore a bit of a shock to discover that I received a Singlepoint bill at the end of a first month. Not a p ...