18 Reviews for Carphone Warehouse Fresh Freedom Reviews

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Carphone Warehouse Fresh Freedom
1.6 stars
Average rating for this product is: 1.6 out of 5

From 2 ratings and 18 reviews

Thumb down 33% of users recommend this product

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Carphone Warehouse Fresh Freedom Reviews

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  • ZahidahAbdullah 21st Oct 2007

    Reviewer rating: 0 stars


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    Customer service didn't resolve the problem, of the restriction on my phone not to be able to receive in-coming calls.I paid the bill of 30 pound also topped up a further 20 pounds altogether making it 50 pounds.They promised me the bar would be removed in 24 hours i waited 26 hours before i phoned ...

  • sergentcolon 10th Feb 2007

    Reviewer rating: 3 stars


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    I bought a sim from Carphone Warehouse's Fresh Freedom and tried to port my number over, didn't work, rang customer service, useless, went back to local shop and they rang and gave me a new date for porting, didn't happen. Went back to shop again the guy in the shop spent over an hour on the phone b ...

  • stubby 22nd Jan 2007

    Reviewer rating: 4.5 stars


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    Cheap tariff, seems to work in most places including west of Scotland and north Wales. No problems experienced from day one and now had both the phone and used this tariff for almost five years.

    Useful that you pay by direct debit and don't need to top-up the phone as I understand you do with lot ...

  • basilbrush 20th Dec 2006

    Reviewer rating: 1.5 stars


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    Said it all

  • timt 17th Dec 2005

    Reviewer rating: 3.5 stars


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    I find the Carphone Warehouse Fresh Freedom tariff is a great no-frills service, with very good PAYG rates, and some of the roaming rates are also excellent.

    The only drawbacks are that in my area the T-Mobile network it uses has some holes, and if you run out of credit you cannot phone the auto ...

  • thatmelanie Rank: Corporal 24th Nov 2005

    Reviewer rating: 1 stars


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    I bought a v220 on Fresh from the Carphone Warehouse site. On the Fresh web site it says don't connect your phone if you want to keep your old number. I left the sim in the box, rang them up with my Virgin mobile PAC and I was told the Fresh sim is activated at point of purchase. I emailed them aski ...

  • Eurosceptic 27th Oct 2005

    Reviewer rating: 0 stars


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    Fresh Freedom is the worst mobile provider I've ever dealt with! Bought a SIM from the Carphone Warehouse and then tried to port my existing number. Total nightmare. Fresh didn't get a thing right and in the end I just gave up and asked for THEM to give me a new port number so I could go elsewhere.

  • zhivago 2nd Oct 2005

    Reviewer rating: 1.5 stars


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    Same problem here. Fresh Freedom took weeks to port a number over from Vodafone which left me without any service during the transfer. The guy in the shop was good - loads of tenacity but back at the Carphone Warehouse were unhelpful in the extreme.

  • tallbird 20th Aug 2005

    Reviewer rating: 0 stars


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    I made the mistake of signing up to Fresh Freedom from the Carphone Warehouse on the monthly contract tariff. It is the worst mobile experience I have ever had. Right from the start they got it wrong, and I ended up without a phone at all for 10 days while they ported my numbers (it's never taken ...

  • rguiu 1st Aug 2005

    Reviewer rating: 0 stars


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    I switched to Fresh from Vodafone pay as you go. It took 4 weeks to complete the transfer and unblock the phone. 2 of them I was still with Vodafone, and 2 weeks with a blocked Fresh phone. Another 2 months to set the voice mail, I basically spent 20 pounds with calls to the support line to set up i ...