Reviews for Hastings Direct Car Insurance Reviews

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I am disgusted!! I changed my car over as the previous one on the policy had been scrapped. I spoke to an 'advisor' on the phone who told me my new policy price and I asked to pay for the year upfront. They have been taking a monthly direct debit from my account each month and said that I only paid ...

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The worst customer service I have ever received!

Their team is so incompetent that they struggle to use a telephone, managing to cut me off twice!

I called them, as they had sent me a letter to tell me they had not managed to set up my direct debit. While on the phone to them, I asked if they cou ...

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My worst experience was to find when I had returned from a turing holiday in the UK (based in Hastings of all places) that my renewal form had not been found, this was the second set posted to them in self addresed envolopes.
My policy was canceled whilst I was away leaving me uninsured driving with ...

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after reading all reviews on hastings direct on this site i have noticed something in common with all,it seems to me every person here has not read the terms and conditions before theyve taken out there policy.
if you had done so you would have forseen all your problems such as automatic renewals, a ...

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Hastings Insurance Motor Policy.

I recently wrote to them with my policy to cancel it as I had sold my motorcycle (In accordance with their conditions) and having heard nothing for 3 weeks phoned up to be told that they needed to confirm it 'verbally'! I was passed to someone else who said that th ...

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Hastings Direct, after telling hastings direct I didn't want to renew my policy i was shocked to find they had taken £349.19 out of my bank account! When i called to get my money back they told me i had to send then proof that i had been insurance with another company (although its got nothing ...

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i have insured with them in the past. so they had my bank details /i asked them to quote for insurance last september/ but did not insure with them/ the vehicle in question was scrapped in january/ Hastings sent me a renewal notice in august this year for the vehicle that they never insured that was ...

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Hastings Insurance are the worst! Even the manager of the repair garage admitted they were 'one of the not so good insurance companies' he dealt with. I had a 50/50% fault accident. I was told to drive my car to a garage 35 miles from my home. I then had to take a train back. No reimbursement for ex ...

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Disgraceful service from Hastings Direct Car Insurance. Having been told that the receipt of my documents was "in the lap of the gods" I requested a replacement. Twice. No documents ever arrived. Including the ones they assured me were sent out by special delivery. The only purpose I can imagine thi ...

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Endsleigh car insurance seems like a great bargain until you have an accident. It was a constant battle to get communication from them with what was happening and I would often be put through to the wrong people. Generally most staff I spoke to were rude and did not want to give me the time of day. ...