Reviews for Bike Outlet www.bikeoutlet.co.uk Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

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Bike Outlet www.bikeoutlet.co.uk Reviews

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  • Guest 5th Dec 2009

    Reviewer rating: 1 stars


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    Appalling customer service and nonchalant attitude. Happy to take your money but not deliver what you would expect. Gave me a variety of excuses as to why they hadn't delivered it, all of which didn't match up and barely made sense. Awful company to deal with and that is no exageration.

  • Guest 4th Nov 2009

    Reviewer rating: 4 stars


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    I have ordered twice from the bike outlet once for my childs birthday and more recently for my wifes birthday and on both occassions I have been seriously impressed with the level of service I had from the store, The staff were helpful and full of advice when I rung them regarding the size I needed ...

  • janeharris 29th Oct 2009

    Reviewer rating: 1 stars


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    Unbelievably lazy "customer service" - refused to look up order and consignment number for delivery, which still has not been delivered 6 days after payment taken. Told a pack of lies about it being Parcel Force - they have no record of the consignment. Told it had gone to Ireland!!!!! No response t ...

  • puddlejumper Rank: Corporal 26th Aug 2009

    Reviewer rating: 1 stars


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    Order a bike 8 days ago, no communication other than initial order confirmation. Money debited from credit card on day of order. Website vaguely says 'upto 5 working days' for delivery, but promises to advise upon dispatch. No reply to an email sent two days ago asking what delay was. Phone call yes ...

  • bertief Rank: Lance Corporal 5th Jun 2009

    Reviewer rating: 0.5 stars


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    It has been 7 days since I ordered on bike outlet, although the funds were taken from my account I was given no information about whether or not the product was in stock; there was no reply to my emails until I phoned after 5 days to find my order was out of stock but should be in stock the day aft ...