Refused entry as I have hidden disabilities, showed sun flower card also offered disability ID card , but was told I can be served at the door , discussing never been treated so bad by shop keepers , same applies at reptile centre Towcester as I phoned to ask was told there I can go in at the end of the day when no one is there how disgusting would never spend my money with people like that .

Memebrs of staff where friendly and couldnt be more helpful in ordering in what ever I needed! Brilliant service! Would deffinatly use this store again! Great selection of animals and stock in store a great visit!

i am not happy. the delivery time was great but, when I opened the box the lid was off the bug gel and was all over the box with the bottom of the box nearly through. this product is now no good to me as the contents soaked through the box and into the packaging and other products inside.

The quality of the animals on sale, customer service and after sales care make this retailer stand head and shoulders above other reptile stores. Keep up the good work guys.

really amzazing. Vivs are really easy to assemble and are delivered very quickly. Excellant quality at a great price have already recommended people to use this company. The quality and service is brilliant and i will highly recomend for many more years to come A* thankyou so much for my beardies new home.

First of all I had really bad experience with the deliver side of the company... my viv arrived late after paying for next day delivery and then arrives scratch dented and chipped. After we spoke to a staff member and the manager I felt re assured. The manager was amazing ! emailed me back straight away sorted the problem straight away and even sent me some free bee's could have asked for a better response. It is not their fault the deliver service was so rubbish and I believe they have had many good experiences more than bad so must have been a one off but the company itself was so good to me !!!!! thanks Guys will deff recommend !

I would like to say a big thank you to all the staff that helped us in selecting our new corn snakes. Very informative and nothing was too much trouble. They are already keeping us very entertained. Thanks Guys. Spencer and Sabrina

First time i have used this store, made a mistake on my order (my fault) he was very helpfull and we got it sorted Great customer service will be using again and reccomending.

Everything came on time, packaged well. No complaints about service or any of the products ordered.

Ordered some equipment last minute and it arrived in perfect condition a couple of days later. This company has always been reliable whenever I've used them, very reasonable prices and some great quality goods; can't recommend them enough!

Good Website and easy to navigate ( not tried on phone yet want a upgrade lol ? ) great service very good prices super fast delivery will use you again :)

Really fast delivery and great customer service I will only shop here from now on

Highly reccommended for helpful staff, easy orderiing,and payment. the goods came well packed, and dispated and Deliverd next day! as requested. I would recomend, where ever you live in the UK, you would find very hard to better the service. Mr W Longhurst Billericay Essex P/S keep up the good work.

This service is brilliant because we're always forgetting to book our crickets in time to coincide with when they run out. This way we can stick them in with the gecko and then just drop feed our terrapines throughout the month. Excellent!!!

I want to say thank you for your help, the way you helped sorting out my orders, its brilliant my bearded dragons love it thank you again.