Reviews for 1st Central Car Insurance www.1stcentralinsurance.com Reviews

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Steer well clear of these people. Cheap quote, but a disaster when it comes to handling claims. Worst customer service I have ever had.

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PLEASE AVOID!! I took my car insurance out with this company in november when i was due to renew, i went through confused.com, and these were by far the cheapest!! I spoke to a really nice younge lady, tried selling me all sorts, but all i went for was my car insurance fully comp!! She assured me i ...

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Thought I should add my views regarding this insurance company.
I took my car insurance with this company last September, and all went fine with that. Unfortunately for me I made a fault claim shortly after switching to this company, and apart from the various claims processes taking a little more ...

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Chaotic, they lost my policy details, car got towed as not on Insurers database. I tried to post a negative review on Moneysupermarket.com where I got the quote from. They wouldn't publish it probably because they get commission every time someone buys a 1st central policy through them.

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Terrible, terrible only wished I read the reviews before. Been trying to get through to report a claim for weeks now. Can get through to sales no problem,so happy to sell to you, but require their assistance no chance! Sales cant/wont transfer you to claim line & on hold for ages until you have t ...

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Unbelievably poor customer service. Car Insured on 04.10.2009. Stopped by Police on 25.11.2009 and fixed penalty notice issued for No Insurance as Ist Central hadnt updated the Motor Insurance Database. 5 telephone calls 3 Emails and a Special Delivery Letter later they still havent updated the Data ...

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My partner has a policy with 1st central, she had an accident 20th october 2009, reporting the accident was the easy part, 15minutes on the phone and we finally got through, its all down hill from there, after 4wks of hearing nothing off 1st central, we phoned them, was kept on hold for over an hour ...

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Beware do not use this company!!!

You do not get third party cover driving another car.
I have not claimed in over 15 years so when i filled in the details on confused.com i ticked max no claims 9 years.

Directlines ncb certificate issued said 6 years which is there maximum period.

i have now rec ...

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I signed up with this insurer because it seemed the best option from the price comparison site I was looking at. When I contacted my current insurer to cancel the continuation of my current policy, they gave me a better offer than the quote from 1st central, so I duly agreed to continue with them, a ...

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I initially moved my insurance policy to 1st Central as they were the cheapest option, but was aware of the whole 'get what you pay for' scenario - was just hoping I'd never have to claim. However, accidents happen, I had a run in with another vehicle recently and started the claims process. I got ...