Reviews for Lloyds TSB Mobile Phone Insurance Reviews

paulrovers's review has yet to be rated - Be the first!
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I sent a Nokia 6300 back with a damaged screen after I had sat on the phone with my keys in my pocket . The phone was repaired.the back metal plate was still bent as this was 'cosmetic'. The new screen was scratched. All tones and factory defaults had been removed so the phone was unusable. This too ...

Guest's review has yet to be rated - Be the first!
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I had the Lloyds TSB Mobile Phone Insurance account for 3 years and never made a claim. However, the casing around the camera lens on my phone came apart so I made a claim. The operator told me this was a 'cosmetic' and not covered by the insurance. I IMMEDIATELY cancelled the platinum account ru ...

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I have had this Lloyds TSB Mobile Phone Insurance phone cover for about 5 years and have never made a claim, I dropped my phone while out on the beach last week sent off for the paperwork only to find that they want proof of purchase (which i cant find, as i have had the phone for about 2 years) and ...

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My wife lost her Nokia 6630. We didn't know exactly where/when, but we had been a way on a short break and concluded that it happened then. She did without it for about 6 weeks. (We had both forgotten we had Lloyds Bank Insurance cover on it; free of charge with the account.

I rang them up and expl ...

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I have sent my N95 in for repair twice.
The first time was my fault.
The second time was because they had sent it back to me in a worse state than when i sent it to them.
Today i got a replacement phone (a refurb). It turns off every time i pick it up. Needless to say it's going back.
Hopefully th ...

pronghorn's review has yet to be rated - Be the first!
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I got my new Iphone and thought I would not need to get 02's Insurance as my lloyds account covered it. I only had the phone for 1 month when passing if form my hand to my wife I dropped it. The screen broke not good. I thought that it will be Ok as I can get my insurance to cover it. After filling ...

kellbar's review has yet to be rated - Be the first!
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Lloyds TSB Mobile Phone Insurance has bad customer serviceEverything official has to be dealt with by letterTakes 10 working days to replace a lost phone, not including days used up in posting letters to and froThey don't explain properly on the phone what it is you need to produce to have a claim d ...

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My phone was damaged by a bent charger pin. I sent it off a month ago with payment of £30 excess. I heard nothing from them, then called today only to be told that becaue I put the claim in 2 days after the damage occured that I wasn't covered. I still don't have my phone. I now I have to wri ...

keith030's review has yet to be rated - Be the first!
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This is my second claim, the 1st six months ago, I had a Nokia N73, damaged, cannot have the same phone, unless I am willing to wait, so you have to take what they offer. when that phone stopped working 6 months on, I waited up to 15 days without a phone, claiming seems to be a long drawn out system ...

lyndam's review has yet to be rated - Be the first!
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This is my second claim. My first claim went on for nearly 3 months, promises to ring me back did not materialise. In the end I got my excess back and a cash settlement.
My latest claim has been going on a month already. I still do not have a handset and they refuse to accept an independent examinat ...