Reviews for Thomas Cook Credit Card Reviews

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Thomas Cook Credit Card Reviews

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  • Barryo515 19th Nov 2009

    Reviewer rating: 1 stars


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    Thomas Cook credit cards, don't touch them. I had a call saying someone had tried to use my wifes card in an ATM. They said they had stopped it and no transaction took place. When the statement came the had taken £90. Had another call telling me that a merchant had got my credit card details f ...

  • Guest 1st Nov 2009

    Reviewer rating: 1 stars


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    Took the card out to pay for holiday on IFC as a 'perk'. Ha! Ha! Ha! The trouble started when just off to bed night before holiday when the payments line called (21:10) asking why we had missed the first payment when all along the DD had been setup and they hadnt called for it. To help them I made a ...

  • Guest 24th Sep 2009

    Reviewer rating: 1 stars


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    Thomas Cook Credit Card is the worst card ever!!!!!!!! Stung for interest on full amount of holiday despite paying off half of the balance. Then, while on holiday the invoice arrived and payment due before our return... again stung for late payment fee. Be careful you only get a few days to pay! C ...

  • Guest 17th Sep 2009

    Reviewer rating: 1 stars


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    Was advised by the Thos Cook rep on the phone to take one out to pay for balance of our holiday.
    Can't get a payment date to suit us - i.e. to pay at the end of the month when salary is paid in and be paid to them by the 10th say.
    Also, from receipt of bill to payment date is only 10 days!!! We ...

  • Guest 27th Aug 2009

    Reviewer rating: 1 stars


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    Like many others here I took out the Thomas Cook card to pay for my holiday and take advantage of the 3 month interest free period. Also like many others I got stung for interest, despite paying the balance in full for the last statement prior to the interest free period running out. Complaints to c ...

  • Guest 13th Aug 2009

    Reviewer rating: 1 stars


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    Like previous reviews, took out a thomas cook credit card to avoid charges when paying for holiday. Later tried to purchase currency for holiday using Thomas Cook visa card, they would not accept this without proof of ID i.e passport etc. Had to pay by cash, needles to say was not given the best r ...

  • Guest 10th Aug 2009

    Reviewer rating: 1 stars


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    Worst company I have ever had the misfortune to deal with. In October I started receving calls from a Basildon phone number, most of the 'silent' variety but eventually when I got to speak to someone they were calling from Thomas Cook Credit card demanding a late payment. Pay by direct debit and no ...

  • Guest 1st Aug 2009

    Reviewer rating: 1 stars


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    having held a thomas cooke card for five years of great service by msn bank, barclays took over my credit limit was dropped from £3000 to £1200 for one year then with no warning to £480 a week ago dropped again to £280 i have never missed a payment in my life its very f ...

  • Guest 18th Jul 2009

    Reviewer rating: 1 stars


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    Customer service is disgusting! It seems Thomas Cook Credit Card make the rules up as they go! I wouldn't bother applying for one of these, but rather get one from your bank. It's been nothing but agro and I really wish I hadn't taken my first credit card out with them! I was told I could make a ...

  • spuduk Rank: Corporal 11th Jul 2009

    Reviewer rating: 0 stars


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    Once this was a good card with poor customer service and frequent administrative errors. Now it is a bad card with bad customer service and won't admit to errors!

    Paid my last bill, in full , days before the due date.

    They charged me 12 pounds because the direct debit for the minimum payment had ...