2 reviews for mediachase ibn 4.5 help desk reviews | Watch This Item.

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Mediachase IBN 4.5 Help Desk Reviews

• Review by
  rnc
  on 23rd May 2008

  
  User Rating : 8
  Respect : 0

  Excellent desktop client and instant messaging among internal and external users. Comprehensive business logic and work flow and top notch issues and help desk tracking. If you want project management and help desk features, this has nearly everything you need. Once you get around the complexities o ...
  rnc's full review | 100 words

• Review by
  truthbrother
  on 21st May 2008

  
  User Rating : 10
  Respect : 0

  100 % web-based, optional desktop client for alerts/secure messaging/file sharing, supports multiple email addresses with automatic notifications to all support staff, knowledge base with full-text search. Server editions are good, but people looking for low initial investment, the On-Demand Service ...
  truthbrother's full review | 65 words

  
  

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