Reviews for Air Auto Portugal Reviews

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This company is a complete con, they charged me £109 for a microscopic chip on the bumper which would not even show up on the photographs that I took. I am trying to get my money back via my credit card company. also the kiosk is outdoors in the blazing sun in a not very well directed carpark ...

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Do not use this company. We booked through Economy Car Rental and were provided with the incorrect car (Class C1 Vs Class D). Be very carefull as to "damage" reports. Take pictures on collection as they will "invent damage" that was allready present when the car was collected. I have been billed Eu ...

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"Out of hours charge" 15Euros both at pick up and return which "had" to be paid in cash. No mention of this on rental voucher. Air Auto rep insisted that this was displayed on website which it is on Air Auto website but my contract was with Car Trawler. With 2 tired kids and stressed wife I wasn't g ...

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Booked the car via CarTrawler website, usually use Europcar, who are excellent, but chose this option as it was slightly cheaper. Upon arrival they tried to charge a lot of extras. Had to call CarTrawler, their rep had to speak to re AirAuto Rep, who was loud and abusive, and agreed to more or les ...

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We booked via Economy Car Hire and went for Air Auto on total price, including complete insurance and damage waivers etc. We usually go with Europcar, who are excellent, but a mile or two outside the airport - although they provide an excellent bus service.

Picking up the car was fairly uneventful. ...

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hired car for i week and returned it in what i thought was same condition as i got it. It was inspected in great detail for damage and i was very surprised when he pointed out a small scratch mark.I was charged 125 euro.I defenitely had no contact or scrape with anything whilst it was in my possessi ...

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Was slightly worried about Air Auto Faro, after reading negative reviews, so I thought I would detail my experience.
Completed paperwork, picked car (Ford Transit Van) up without a problem, all the scratches were marked on the damage report, petrol was correctly marked as 3/8ths. Returning the vehic ...

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had to pay 15 euro fine for picking Air Auto Portugal car up late 3 mins? very lax and half assed rep obviously didnt want to be there

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Check your car thoroughly before driving off! If you have a digital camera, I'd strongly recommend taking photos of everything. Air Auto Portugal tried to charge us 20 Euro for an aerial that was missing when we collected the car. Once we'd finally finished the battle, we then had to insist befor ...

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Air Auto Booking April 2009, Waited 75 minutes to get a P107 looked great except two chunks missing out of near side front tyre, declined this car to be given an "upgrade" to a Yaris with two bald front tyres, which was also declined, but was told by the rep that "tyres like this are acceptable to ...