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Review by
olddog1307
on 16th Jul 2008
User Rating : 3
Respect :
0
When I complained that it was annoying to have to take holiday to have an expensive fridge repaired that Samsung did not advise of the apparent design fault which everyone experiences. Samsung have advised me that it was only the fridge that they have as faulty - reading the comments on this site it ...
olddog1307's full review | 257 words
Review by
Guest.
on 7th Jul 2008
User Rating : 8
Respect :
0
Had problem with freezer making loud noise, rang samsung and they said there is a fault with that model(rs21) engineer is coming out on tuesday and fitting an upgrade, and giving us an extended warranty, can't say farer than that.
over all a very good fridge freezer.
Guest.'s full review | 82 words
Review by
brianogs
on 30th Jun 2008
User Rating : 0
Respect :
0
We got our Samsung RS21 Fridge Freezer repaired 3 weeks ago and its gone again. With our first baby on the way in 3 weeks contacted them again and were told NO chance of replacement, will be contacted within 48 hours for repair this 96 working hours ago. We have contacted the consumer rights authori ...
brianogs's full review | 88 words
Review by
cbarkley
on 13th Jun 2008
User Rating : 3
Respect :
0
The Samsung RS21 Fridge Freezer was excellent until 6 weeks outside of the two year warranty. It started to make a funny noise and was losing temperature (same as mentioned on watch dog). Phoned samsung and they sent out an engineer who told us that the compressor was broken and oil had contaminated ...
cbarkley's full review | 147 words
Review by
Guest.
on 11th Jun 2008
User Rating : 8
Respect :
0
I've had my Samsung RS21 fridge freezer nearly two years and NO PROBLEMS at all, maybe im in a minority but I love my purchase and it was reduced in a sale at a time when they were selling for around 900 I bought it for 500.
Guest.'s full review | 67 words
Review by
cmpotter
on 29th May 2008
User Rating : 0
Respect :
0
Such poor service from Samsung. Our Samsung RS21 Fridge Freezer broke down after 10 months. We were eventually offered a less than equivalent model. Very very poor customer relations - "Computer says no". They look nice, but don't ever be tempted to buy any Samsung Fridge-Freezer. BBC Watchdog inves ...
cmpotter's full review | 58 words
Review by
JBH1
on 16th May 2008
User Rating : 1
Respect :
0
Really disappointed overall. Samsung support in my area is 1 person. Told that parts are not held in UK stock, even though my appliance is less than 2 years old - complete disaster.
JBH1's full review | 54 words
Review by
Guest.
on 24th Apr 2008
User Rating : 0
Respect :
0
My Samsung RS21 Fridge Freezer worked ok for twelve months then the fun started, freezer packed up and it took five weeks to get it repaired, three weeks later the fridge packed up another three weeks to get it fixed, worked for one week then broke again and it sounds like someone useing a hammer dr ...
Guest.'s full review | 73 words
Review by
Guest.
on 15th Apr 2008
User Rating : 1
Respect :
0
Would not buy another Samsung after this RS21 American style Fridge Freezer. Freezer OK, Fridge not. Temperature rises to 15 degrees. Bottom of fridge ices up. Samsung "Help" desk is not at all helpful.
Guest.'s full review | 48 words
Review by
Guest.
on 14th Apr 2008
User Rating : 1
Respect :
0
The Samsung RS21 is an awful product. Saw it on watchdog on the BBC. I can't rely on it to stay cold and it's a fridge!
Guest.'s full review | 32 words
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