Reviews for Artisan furniture, Edinburgh Reviews

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Artisan furniture, Edinburgh Reviews

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  • Guest 10th Nov 2009

    Reviewer rating: 1 stars


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    He ripped off thousands of customers as well as their staff, and rightly so they are out of business. Unfortunately Graham Lambie the owner still has his fingers in rooms2go in edinburgh and estate agents and flooring company in Ayr. Shocking how the world lets this happen ! I hope Karma catches up ...

  • Guest 27th Oct 2009

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    Artisan Furniture are in liquidation their stock is up for auction at Wilsons of Dalry

  • Guest 3rd Sep 2009

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    Still waiting now 20 weeks since order date. Phoned Artisan furniture 7 weeks ago and told order would be delivered within 2 weeks. When no delivery I phoned again and told order was in customs and was told delivery would be 2 to 3 weeks. Now no response from phone or email.

  • Guest 2nd Sep 2009

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    Orderd from artisan furniture 7th June and told 6/12 weeks - now coming up to 12 weeks Aberdeen, no dining table or chairs and shop has closed and their customer number is still being 'relocated' after two weeks of 'relocating messages'. No other contact other than Aberdeen shop asking me 24 hours b ...

  • Guest 2nd Sep 2009

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    Oh dear, I wish I had read these reviews before I ordered several thousand pounds worth of furniture from Artisan Furniture. I tried to call today as the 12 week period is almost up and got the automated recording telling me the phone system was to be changed (completed last week supposedly)
    I fail ...

  • Guest 1st Sep 2009

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    I have had similar problems with lack of delivery, lack of communication etc with the Edinburgh store and even as of last Thursday the staff there were saying they would try & get delivery sorted. However today (Tuesday) I contacted consumer direct and they have informed me that Artisan furniture h ...

  • Guest 31st Aug 2009

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    Like many of the other comments I too have been waiting many weeks (22) for delivery from Artisan furniture. After umpteen phone calls and a letter I finally got a reply from them about 4 weeks ago assuring me that the goods were now in the country and as soon as they had been released by Customs th ...

  • Guest 30th Aug 2009

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    We paid a sizeable deposit on a dining suite at the end of March in their Aberdeen store and were told delivery would be 12 weeks max. It is now 20 weeks and in spite of numerous e-mails and unanswered and unreturned phone calls we have had no response from Artisan Furniture. We were advised by the ...

  • Guest 26th Aug 2009

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    We placed an order with Artisan in Uddingston for table and chairs at the start of April. At the time we were advised of roughly 12 weeks for delivery. A couple of weeks ago we managed to speak to someone in their customer service team who advised it would be another couple of weeks and that they ...

  • Guest 26th Aug 2009

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    Has anyone managed to get hold of the customer service line, they have been saying they are re-locating for quite a while now??? We are starting to get a bit worried about whether we will ever get our furniture.

    Have also called all the stores numbers i can find on the internet and not one of them ...