Reviews for O2 broadband, www.o2.co.uk Reviews

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3.5 stars
Average rating for this product is: 3.5 out of 5

From 3 ratings and 153 reviews

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O2 broadband, www.o2.co.uk Reviews

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  • Guest 26th Nov 2009

    Reviewer rating: 1 stars


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    I live in the Highlands and have had similar problems to other users. Ethernet lights on modem going off, speed barely hitting 0.3mps. I have phoned customer service on several occasion and had to wait up to 45 minutes in a queue before getting answered. The engineers when you do get to speak to the ...

  • Guest 25th Nov 2009

    Reviewer rating: 4 stars


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    When used, support was friendly and helpful and there 24/7 at no extra cost. After a Tiscali's customer support - the worst in the world - this was a breath of fresh air. Have not had any problems with the connection. Each time I've checked speed it's been consistently at 8Mb, which is what my deal ...

  • Guest 24th Nov 2009

    Reviewer rating: 1 stars


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    Same story as many here I'm afraid. Signed up from another isp where I was getting 0.5MBPS and for the first couple of months I was getting 5-6MBPS so I was well happy! Now between the hours of midday and around 3am I'm lucky to get 0.3MBPS! Can't stream iPlayer or anything. Phoned O2 a couple o ...

  • Guest 21st Nov 2009

    Reviewer rating: 2 stars


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    Awful provider - avoid at all costs! I have been unable to get online for the past three weeks - contact O2 and am politely informed that I am in th same boat as lots of other people and that the problem 'may be' fixed 'in a week or so'. Apparently it is down to other users abusing the network and ...

  • Guest 21st Nov 2009

    Reviewer rating: 5 stars


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    Have had no problems at all. Reliable, fast and so much less expensive that BT and double the speed.

    Would recommend to anyone as a plug and play experience on Broadband

  • Guest 18th Nov 2009

    Reviewer rating: 4 stars


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    I've been with O2 broadband for a year now, and I can say that I would reccommend them to those in my area. Judging by a lot of the reviews here, it appears that locality is a big factor when it comes to reliability and speed.

    I have a 15Mb package (@ £14.68 per month), which gives me 14Mb d ...

  • Guest 15th Nov 2009

    Reviewer rating: 2 stars


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    I am in the Highlands and switched from Aol (Or AoHELL as I renamed them..) to 02 broadband in June. At first I was delighted. Local call centres, friendly operators, good connection, fast browsing etc.

    However, at the moment and for a while now they have been completely AWFUL. Ethernet light is g ...

  • Guest 12th Nov 2009

    Reviewer rating: 5 stars


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    it's all good

  • ghostrider197236 12th Nov 2009

    Reviewer rating: 1 stars


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    Please everybody be adware o2 broadband has very big problems at the moment with there speed im getting less than 512mb I was getting for 4mb with them but the past months its has been dropping I have rang them they know they have problems but if you try to leave they say to give them a week and it ...

  • Guest 11th Nov 2009

    Reviewer rating: 1 stars


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    Very unreliable, always disconnects from wireless