Reviews for Xoom.com Money Transfers Reviews

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Please spare yourself the heartache to deal with this company.

ZERO customer service, your best bet if your transaction has no human involvement because once you end up in their circle of customer reps there is no end. The only person you can talk to is someone that just reads from scripts and has ...

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Their exchange rate is the lowest, the fee is cheap but they will dig you in exchange rate. They take more of your money in a hidden way. Check exchange rates before using XOOM.COM!!!!!!!!!!!!!!!!!!!!!!!

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Bad customer service, bad experience overall. Xoom contacted me to say my transaction had not been funded, when I called them to find out why, they refused to let me cancel the transaction and are insisting I use a credit card (and have to pay their extortionate fees) to fund the transaction instead ...

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The service has gotten quicker over time. These days, my transfers take less than 10 minutes to become available. The service is inexpensive and very reliable. Customer service has always been great.

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My wife has gone to local bank three times to collect money and all three times they refused to give her money saying they dont know about the service. If a bank in city like mumbai doesn't know about Xoom, how can we trust them...I even requested their customer care to change my order to home deliv ...

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I was surprised how quickly the first time that I sent money via Xoom (2000.00 US) the transaction was done the same day within minutes. Unfortunately, the second time the transaction took several hours (I chose the quick service using a debit or credit card) and I had to cancel, XOOM withhold the m ...

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I used Xoom to send $300 to my husband in China. I was impressed by their low fees and how quick they claimed to send it. I used a credit card which according to them is even quicker than sending it by bank account. I was glad that he would be receiving the money probably the same day, we needed the ...

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I just use Xoom a couple of times, service-wise I had no problem. When I compared the fees and exchange rate to other money-remittnace company, wow, I found it very greedy.

Check this if I am wrong, Xoom may charge a little lower fees than the others as they are advertising themselves, -agree. But ...

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After seeing lot of negative reviews about zoom and i was initialy hesitant to do transaction with zoom, but after my positive experience i wish to share it. I had to transfer around 9500 USD to france, when i inquired with Moneygram and western union their service charge came around 350 USD. so i d ...

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I did not have a problem with the Xoom service, the money got to where it needed to go....