Reviews for Manchester, The Chill Factore www.chillfactore.com Reviews

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Comedy of errors at this place I'd sooner forget, paid 260 pound for me and girlfriend to have 6 hours of snowboard lessons. 1 hour in she breaks her wrist, no money back just 70 pound in vouchers. Gave her the wrong size boots and had a training instructor that didn't know he ar*e from her elbow! D ...

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Excellent experience. We had our daughters 6th birthday there and her 3 brothers came. We were able to leave them in the capable hands of the instructors and relax on the balcony overlooking the slope. The facilities were excellent and the whole environment was very tastefully designed. The shops an ...

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Chill Factore
Trafford park
Manchester

We have just returned from the party from hell. I booked a tubing party for my daughters 7th birthday. We arrived 45 minutes early as instructed only to be left until 10 minutes before we were due on the snow. When the host (I use the term looley) arrived he ...

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i not been yet there are mied views so i dont no wether to go are not but you can only try

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The worst customer services department ever, slow to queue for lift passes and pay, they need more better trained staff.

Complaint handling is a joke, slow to respond and very unsatisfactory responses. You can't call it teething problems either they have been around for a while.

I'd try Cas or Ta ...

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my son loves ski ing has visited outdoor ski slopes and also the snowdome in tamworth, the chill factor is great, real snow and not ice like the snowdome, well worth a visit, my little girl went in the snow play area whilst he was on the slope, she thoroughly enjoyed that as did i !

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Going to indoor ski slopes such as chill factor and xscape are great ways to get experience before going on a ski holiday.
Comparing chill factor at Manchester with xscape one bad thing at chill factor is the ticket machine as every time you get to the bottom you have to swipe through again and some ...

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Excellent ...when I first started coming to the Chillfactore the piste was bumpy and icy but recent visits have been wonderful. Great snow...very well pisted and brilliantly organised. From the check in to ski selection - everything was easy and well organised. I have only praise for the staff and ...

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The Chill Factor has really good snow, rubbish customer services, and the design for the queue system is like something off a building site, and if you are on a snowboard, its really difficult to navigate.great slope spoilt by a few fundamental design errors and bad service

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Good snow, not ice, but unrealistic conditions compared to the real thing - much easier here! Enjoyable, but experienced skiers will find it tedious doing the same thing for such a long period of time.

Private infant lesson was excellent, the ski kindergarten was rubbish, totally disorganised and ...