Reviews for The Book Depository www.bookdepository.co.uk Reviews

Guest's review has yet to be rated - Be the first!
Report this review

i ordered 13 books for christmas. the last one was delivered on the 5th of january. furthermore, 11 of the 13 books had been damaged along the way due to completely unsuitable packaging (some puny envelopes that wouldn't protect a book even if it was handled by soft tender hands in velvet gloves). t ...

PaulB1's review has yet to be rated - Be the first!
Report this review

I ordered some books and immediately emailed them to cancel my order due to an error - I wanted to re-order but there was no online option to cancel an order which many online retailers have. Despite explaining that I wanted to cancel and re-order, the email that I sent was ignored.

I subsequently ...

Guest's review has yet to be rated - Be the first!
Report this review

Ordered a book for Christmas, the website states 4 days for delivery, on the 16th December 2009. As of 4th January still hadn't arrived. I managed to find a phone number and when I spoke to the customer services they very kindly told me that not only had it not arrived but they hadn't sent it beca ...

Guest's review has yet to be rated - Be the first!
Report this review

I ordered five of the Hellblazer graphic novells for a christmas present there 2-3 working days 2nd class delivery(you think they would upgrade to 1st class for christmas)took 9 working days. On recpt of the 1st two books one copy was a hard back edition of the watchmen a completely wrong book. I em ...

Guest's review has yet to be rated - Be the first!
Report this review

at least other websites are honest about delivery date. if it can't get there in time for christmas have the decency to let people know!!!!!!!

Guest's review has yet to be rated - Be the first!
Report this review

I ordered a book for a christmas present on dec 15 and was told it would most likely arrive by xmas. It hasn't. And the so called order tracking will only tell you if it has been dispatched, or not. Not even when it was dispatched - hardly the same as order tracking I feel. This was my first and las ...

Guest's review has yet to be rated - Be the first!
Report this review

I ordered a book and it was advertised as a paperback and they sent the hardcover. They did not correct the problem. They were very rude in the last email I got from.

Guest's review has yet to be rated - Be the first!
Report this review

I live in the US. It's my first time using Book Depository. I ordered 3 of the same books as Christmas gifts. They finally arived in seprate packaging and several days apart. Not knowing what the extra packages were, I went ahead and opened them. Only to find out they sent me 3 extra books. I then g ...

Guest's review has yet to be rated - Be the first!
Report this review

I was shocked to see such a poor rating. Personally I have ordered many books from the site, and had no problems.

Guest's review has yet to be rated - Be the first!
Report this review

I have used thebookdepository a few times and have always found them prompt, and great value.

However my most recent order - sent to a friend's Irish address - was not deliverable (oversized) and my friend didn't get to the post office before it was returned to the UK. I my email to them enquiring ...