Reviews for Capital Car and Van Hire Reviews

DanVegas's review has yet to be rated - Be the first!
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We used Capital Hire (West Hampstead) once because our usual local company was fully booked - we would never use them again. I feel compelled to write this review of Capital Hire to explain what happened, and hopefully help others avoid a similar experience. To be fair, their service was initially q ...

mudspider's review has yet to be rated - Be the first!
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WARNING - Do not use these charlatans.

I foolishly booked a van with these people without first researching them on the internet.

As has previously been said, they will take the deposit in advance and then fight tooth and nail not to pay anything back. The van was brand new, which is understandab ...

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Tiniest scratch equals big charge, Capital Car and Van Hire check fuel level on a steep slope to look like more in tank, charge for extra mileage over 100miles.

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I have rented a car for Easter from the Capital Car and Van Hire Hampstead branch. The car was in excellent condition and the price was good. However, when I was returning the car, they have found an imaginary fault with a tyre and decided to charge me the full amount to replace the tyre. This was o ...

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Capital Hire -- Wow, where do I begin? They took out our 250 pound deposit before we even saw the car, along with the 250 pound price we paid to rent the vehicle. We went to pick up our car Friday morning and had to wait 2 hours because someone else was reportedly late returning it. We were on the r ...

bdcoles's review has yet to be rated - Be the first!
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Hired a vw shuttle 9 seater for 1 week for a family break from Capital Car and Van Hire, we were explained all charges,rental as well as deposit,we were quoted all inclusive price,no hidden extras.

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Hired 3 x 17 seater minibuses from Capital Car and Van Hire nw6 area,the whole rental was explained with a deposit that was taken from my credit card on the day of the pickup,the staff were very friendly and professional and when i returned the vehicles,the company through courtesy dropped me and an ...

dockerhutch's review has yet to be rated - Be the first!
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I was really worried having read a review about Capital Car and Van Hire. I was bringing a youth cricket team to England and we were unsure how it would go. There was not one problem with any aspect of delivering, collecting, refunding deposit.
Delivered bus and van on time in horley, deliverer didn ...

chelsea581's review has yet to be rated - Be the first!
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We found Capital Van Hire through the Sixt website, and Sixt gave me the contact telephone number as the one on their site did not work. Booked the VW Transporter T28 by phone. It was in very good condition with only 1200 miles on the clock. We were asked to pay a 350GBP deposit plus 65 GBP for th ...

picard1701's review has yet to be rated - Be the first!
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There are no good points. Absolutely terrible service! Extremely terrible! After renting a car for a few days I then took it back and the manager refused to give me my deposit back because he claimed he was too busy. I couldn't believe it, I contacted the head office and they said they will look int ...