Reviews for Primus Telecommunications Reviews

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3 stars
Average rating for this product is: 3 out of 5

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Primus Telecommunications Reviews

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  • Guest 19th Oct 2009

    Reviewer rating: 5 stars


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    Okay so the customer sevices are not good! but hey if you pay ya bills on time you never need to speak to them anyway! the couple of times i had to i got my point across and it got resolved.
    I had nothing but stupid charges with bt i think i spent more time on the phone to BT than i did anyone else ...

  • Guest 23rd Sep 2009

    Reviewer rating: 1 stars


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    Customer service is at its lowest, never seen before.
    Management is non existence.
    I call Primus Telecommunications 10 times for support and all 10 times, the support staff requested that I try the same procedure I try the previous 9 times.
    I was so frustrated.

  • Guest 21st Sep 2009

    Reviewer rating: 5 stars


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    No problems with Primus Telecommunications and much much cheaper than BT. Recommended

  • Guest 16th Aug 2009

    Reviewer rating: 1 stars


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    Absolutely rubbish company. Customer service is appalling, the bills are hard to follow and a rip off. Was sent a bill for £65 more than I owed, they refuse to acknowledge letters or emails and instead cut your phone off for £20. Now my bill was paid 2 days after it was due, I pay by sta ...