16 Reviews for Woven Ground www.wovenground.co.uk Reviews

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3 stars
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Woven Ground www.wovenground.co.uk Reviews

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  • Guest 26th May 2009

    Reviewer rating: 4.5 stars


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    I would have no problem recommending Woven Ground.
    Ordered a leather and hemp rug and was told the exact day for delivery (5 days later) and it arrived, well packaged and looked exactly as it did on the website.
    Beautiful rug!

  • sandrapatricio 30th Sep 2008

    Reviewer rating: 0.5 stars


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    I searched for a rug by colour on the Woven Ground website, found one that looked different, ordered it and when I finally received it I was shocked to find out it was plum rather than red! I emailed wovenground immediately and the reply was that they offered a 7 day returns via their carrier charge ...

  • Guest 26th Sep 2008

    Reviewer rating: 4.5 stars


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    We bought a rug which was not quite the right colour for our room so we decided to take advantage of the 7 day satisfaction and return it. I had seen another product and rang them as I wanted to make an exchange. The lady we spoke to was really helpful she processed a new order for me over the phone ...

  • SWB 21st Sep 2008

    Reviewer rating: 5 stars


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    I recently purchased two design your own rugs from Wovenground. I called for advice and they could not have been more helpful, they sent me samples three times whilst I was selecting the correct range, kept me up to date on the time the rugs took, and when they were ready they rang to arrange a conv ...

  • Guest 17th Sep 2008

    Reviewer rating: 5 stars


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    Woven Ground - My wife has been looking for a rug for our 3 year olds bedroom for ages she found WovenGround in the telegraph and found a rug she liked however did not want to put our credit card details in on line - I called from work and found them to be really useful and paid on the phone. In fac ...

  • Guest 16th Sep 2008

    Reviewer rating: 5 stars


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    We ordered an oversized sisal rug which was beyond the normal production size 3.5m x 11m. We were a little concerned about ordering this size as other online retailers said they could not do it as it was too big.Wovenground took all our details, checked production and then confirmed 3-4 weeks for de ...

  • Guest 14th Sep 2008

    Reviewer rating: 4.5 stars


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    Woven Ground is a good site with a wide range of products not found anywhere else.Prices seem really good and a wide selection of hand knotted and hand tufted wool rugs.Very helpful customer service

    I am disabled and have trouble with buying things - wovenground arranged delivery to my address and ...

  • Guest 14th Sep 2008

    Reviewer rating: 0.5 stars


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    I ordered a rug from Woven Ground on August 17th and am still waiting... I received no communication from them until I emailed. I was told it would be dispatched last thursday and that someone would call to let me know if it had or not. No call received, and my call has not been returned yet. Sorry ...

  • Tom S Rank: Lance Corporal 11th Sep 2008

    Reviewer rating: 1 stars


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    I ordered a rug on 2008-08-26.Once I grew a bit impatient about the delivery and expected it to be at my doorstep any minute I rang their service (Friday 5th) and was advised the order would be dispatched on Monday, 7th Sept. As far as I know they did not contact me to advise they do not have my ite ...

  • Kinnoull Rank: Corporal 4th Aug 2008

    Reviewer rating: 0 stars


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    The colour of the rug delivered to me from Woven Ground bore no resemblance at all to the one I saw on the website so if one makes the mistake of ordering on the basis of a picture one has to suffer the consequence of a huge collection fee. I have learned the valuable lesson that the buyer is bette ...